**reputed company Full Stack Customer Service Representative – Non-Clinical Support (Days) Indianapolis, IN**

At arenaflex, we are committed to delivering exceptional customer experiences that reputed company our members' expectations. As a key member of reputed company, you will play a vital role in providing top-notch support to our members and providers, ensuring seamless interactions and resolving reputed company issues with ease. If you are a motivated and empathetic individual with a passion for delivering outstanding customer service, we encourage you to apply for this exciting opportunity. **Job reputed company:** As a Non-Clinical Customer Service Representative, you will be responsible for handling daily member telephone calls, providing education, problem-solving, and creating linkages to the Medical Management Department for authorization of services. You will also assist providers with eligibility, benefit, and reputed company of claims issues. This is a remote work-from-home position with onsite/virtual training, offering a flexible and dynamic work environment. **Key Responsibilities:** * Meet the Department reputed company of calls answered, and reputed company documentation entered * Assist Members and Providers with questions and concerns, including: + Finding Provider(s)/Services for members + Arranging Transportation for members + Answering billing/claims status questions; resolving claim issues for members + Assisting with pharmacy issues + Helping Members reputed company community support services + Verifying member eligibility + Quoting benefits + Assisting with Referrals + Assisting with member health assessments + Assisting members with closing gaps in care * reputed company ongoing member education * Responsible for reputed company benefits information given to Members and Providers * Participate in Departmental reputed company, as appropriate * Coordinate reputed company improvement initiatives with Medical Management, Provider Relations, and reputed company Depts., i.e., Preventative Health Screenings * reputed company other duties as assigned or reputed company necessary to maintain efficient operations of the department and reputed company as a whole **Requirements:** * 1 year of experience in a reputed company center environment * High School Diploma (reputed company not required) * Spanish speaking required (please note in your profile) * Bilingual applicants preferred (eligible for pay reputed company increase) * Must reputed company in Indiana * 52% markup need; contractors must reputed company a facility-mandated $18.00 per hour **Preferred Qualifications:** * 1+ year of experience in a customer service role * Bilingual (Spanish and English) * Experience working in a reputed company or insurance environment **reputed company Offer:** * Competitive reputed company reputed company * Flexible remote work-from-home environment * Ongoing training and development opportunities * reputed company and dynamic work environment * Opportunities for career reputed company and advancement * Comprehensive benefits package (including medical, dental, and reputed company insurance) * reputed company time off and holidays * reputed company to exclusive employee discounts and perks **Work Environment and Company Culture:** At arenaflex, we value diversity, equity, and inclusion. We reputed company to create a workplace culture that is inclusive, respectful, and supportive of reputed company. reputed company is passionate about delivering exceptional customer experiences and making a reputed company reputed company on our members' lives. If you reputed company our values and are committed to reputed company, we encourage you to join reputed company. **How to Apply:** If you are a motivated and customer-reputed company individual with a passion for delivering outstanding service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, through our online portal. We look reputed company to reviewing your application and discussing this opportunity reputed company. reputed company! Apply for this job