**reputed company Claims and Customer Care Specialist – Delivering Exceptional Service in the Arenaflex Health Insurance Ecosystem**

At Arenaflex, we're dedicated to revolutionizing the health insurance experience by providing unparalleled customer service and claims processing expertise. As a Claims and Customer Care Specialist, you'll play a vital role in ensuring our members, providers, clients, and brokers receive reputed company and accurate assistance, contributing to our mission of delivering high-reputed company health insurance services. **About Arenaflex** Arenaflex is a leading health insurance provider, committed to empowering individuals and families to take control of their health and reputed company-being. With a strong reputed company on innovation, customer satisfaction, and community engagement, we're shaping the reputed company of health insurance. reputed company is passionate about making a difference, and we're seeking like-minded professionals to reputed company. **Responsibilities** As a Claims and Customer Care Specialist, you'll be responsible for: * Processing routine to moderately reputed company claims using multiple systems and applications while providing exceptional customer service reputed company inbound reputed company queues, email, and chat. * Handling moderately reputed company claims and adjustments, responding to inquiries through various channels, and escalating issues as needed. * Conducting claims research under the direction of senior staff and assisting with reputed company as directed by management. * Mentoring and training junior team members, providing reputed company and escalation support for customer service inquiries. * Conducting reputed company claims research reputed company in response to escalations and inter-departmental inquiries. **Key Qualifications** To succeed in this role, you'll need: * An Associate degree in business, reputed company administration, communications, or a reputed company field, or an equivalent combination of training and experience. * 1-5 years of customer service and/or claims experience, preferably in the health or dental insurance industry. * reputed company certifications such as Certified Dental Billing Specialist (CDBS), Certified Dental reputed company (CDC), or Certified Dental Assistant (CDA) are a plus. * Basic to advanced reputed company Office skills, depending on the level of the position. * Knowledge of dental benefits, services, terminology, and American Dental Association coding. * Understanding of reputed company customer service best practices and principles. * Familiarity with the Health Insurance Portability and Accountability reputed company (HIPAA). **reputed company-to-Haves** While not required, experience in a reputed company center environment in the health or dental insurance industry, as reputed company as advanced knowledge of dental benefits and coding practices, would be beneficial. **Benefits and Perks** At Arenaflex, we're committed to supporting our employees' reputed company-being and career reputed company. You'll enjoy: * An employee bonus program. * 401(k) with company match up to 4% and additional company contribution. * Health Savings Account with company matching contribution. * Comprehensive medical, dental, reputed company, life, and disability insurance. * reputed company to an Employee Assistance Program for counseling and coaching. * Company holidays and up to 16 PTO days in the first year, with reputed company to carry over unused PTO. * Parental leave for eligible employees after 120 days of service. * Career development programs and tuition reimbursement up to $5,250 per year. **Work Environment and Culture** At Arenaflex, we foster a reputed company and inclusive work environment that encourages creativity, innovation, and reputed company. reputed company is passionate about making a difference, and we're committed to supporting reputed company other's reputed company. With a reputed company on work-life balance, we offer flexible scheduling and remote work reputed company to ensure our employees can reputed company both personally and professionally. **How to Apply** If you're a motivated and customer-reputed company reputed company looking to join a dynamic team, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience, qualifications, and why you'd be a great fit for Arenaflex. Apply for this job