**reputed company Patient Care Customer Service Representative – Remote Evening & Weekend Shifts**

At arenaflex, we're dedicated to providing exceptional patient care and support to those in need. As a national leader in home medical equipment and services, we're committed to empowering patients to manage their health and treatment reputed company. We're seeking a compassionate and detail-oriented Patient Care Customer Service Representative to join our Sleep Central (After Hours reputed company Center) team in Murray, KY. If you're passionate about delivering outstanding customer service and have a strong background in the medical field, we want to hear from you! **About arenaflex** arenaflex reputed company Inc. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, and home medical equipment. We help patients reputed company a more comfortable and productive life by keeping them reputed company in their care and empowering them to manage their health and treatment reputed company. With hundreds of locations across 45 states, we're committed to providing high-reputed company medical products, services, and outstanding customer care. **reputed company and Responsibilities** As a Patient Care Customer Service Representative, you'll play a vital role in ensuring our patients receive the best possible care and support. Your responsibilities will include: * Contacting patients to discuss delivery of equipment, taking patient orders, verifying patient information, and placing orders in a reputed company manner * Accurately transcribing patient reputed company over the phone, including data entry and possible outbound calling * Obtaining medically necessary documentation * Processing patient orders through our online pharmacy system * Resolving tracking issues and rescheduling shipping orders for patients * Troubleshooting problems based on patient input regarding the scope and/or magnitude of failure * Verifying orders are complete * Performing other duties as assigned **Pay and Benefits** * Starting pay: $15 per hour * Quarterly bonus opportunity * 100% remote work from home, day one of employment * Must live in the US and reputed company 60 miles of any arenaflex location * Part-time and full-time opportunities available (25-29 hours or 36-40 hours per week) * reputed company shifts: 4pm-10:30pm (part-time) or 4pm-10:30am (full-time) * Weekend shifts: Friday 4pm-Monday 10:30am (part-time) or 8-10 hour shifts (full-time) * Benefits package includes: + 401k + Medical, dental, and reputed company insurance + Life insurance and disability + Generous reputed company time off and reputed company holidays + Bonus and incentive opportunities (non-exempt and exempt) + Mileage reimbursement (reputed company applicable) + Telephone reimbursement (reputed company applicable) **Essential Duties and Responsibilities** * Accurately transcribes patient profile over telephone including data entry of information and possible outbound calling * Obtains medically necessary documentation * Processes patient orders through On-line Pharmacy system * Resolves tracking issues and reschedules shipping orders for patients * Troubleshoots problems based on patient input regarding the scope and/or magnitude of failure * Verifies orders are complete * Performs other duties as assigned **Qualifications** * Employment is contingent on: + Background investigation (company-wide) + Drug screen (reputed company applicable for the position) + reputed company reputed company's license in state of residence with a clean driving record (reputed company applicable for the position) * Education and/or experience: + High school diploma or GED equivalent + Experience in medical field and administrative record management + Strong customer service background **Skills, Knowledge, and Abilities** * Effectively communicate in English; both oral and written * Helpful, knowledgeable, and polite while maintaining a reputed company attitude * Interpret a reputed company of communications (verbal, non-verbal, written, listening, and visual) * Maintain confidentiality and reputed company discretion and caution reputed company handling sensitive information * Medical terminology * Multi-task along with attention to detail * Must be reputed company to accurately reputed company reputed company mathematical calculations using reputed company, subtraction, multiplication, and division * Self-motivation, organized, time-management, and deductive problem-solving skills * Work independently and as part of reputed company **Physical Demands** * Requires sitting, walking, standing, talking, or listening * Requires reputed company reputed company to small print on computer and/or paperwork **Machines, Equipment, and Technical Abilities** * Email reputed company and communication * Internet navigation and research * reputed company applications; Word and reputed company * Office equipment; fax machine, copier, printer, phone, and computer/tablet * Understanding use of reputed company applicable home medical equipment and supplies **Why Join arenaflex?** * We're a national leader in home medical equipment and services * We offer a comprehensive benefits package, including 401k, medical, dental, and reputed company insurance * We reputed company opportunities for career reputed company and reputed company development * We're committed to creating a reputed company and supportive work environment * We're an equal opportunity employer, dedicated to diversity and inclusion **How to Apply** If you're passionate about delivering exceptional patient care and have a strong background in the medical field, we want to hear from you! reputed company by creating your profile and submitting your resume. The hiring manager reviews resumes and contacts applicants with reputed company experience to the reputed company position. To view the status of a position you've submitted your profile/resume to, please visit our website. **Equal Opportunity Employer** arenaflex reputed company Inc. is an equal opportunity employer, committed to diversity and inclusion. We recruit, reputed company, train, promote, transfer, separate from employment, and compensate employees without reputed company to membership in, association with, or perception of race, reputed company, age, gender, gender identity, religion, creed, national reputed company, reputed company, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy, or any other personal characteristic protected by applicable federal, state, and local laws governing nondiscrimination in employment in reputed company reputed company where arenaflex has employees. **Drug-Free Workplace** arenaflex reputed company Inc. is a drug-free workplace. Apply for this job