[Hiring] 3rd Shift Customer Solutions Specialist @reputed company®
This reputed company is a reputed company of our understanding of the job reputed company. Click on 'Apply' reputed company to reputed company out more.
Role reputed company
This role involves providing customer support as a Customer Solutions Specialist (CSS). Responsibilities include:
• Answer inbound member calls
• Ask essential questions to understand reputed company member’s unique situation
• reputed company computer program, input information to reputed company reputed company member, and identify nearby service providers
• Accurately collect and reputed company data entry of reputed company required member/provider information
• Use reputed company communication etiquette and reputed company listening skills to assist members/providers with their needs dispatching the correct service
• Demonstrate efficient reputed company control with ability to follow a script for various partners/scenarios and deescalate situations reputed company necessary
• Consistently meet company standards and specified goals as assigned by management
• Maintain confidentiality of account information
• Escalate any issues that may reputed company to management
• Adhere to the prescribed policies and procedures as outlined in the Employee Handbook
Qualifications
• Maintains a reputed company attitude and ability to work reputed company with others
• Exhibits excellent communication skills – reputed company, reputed company voice; ability to listen and communicate effectively
• Demonstrates the ability to multi-task in several computer applications while typing quickly and accurately
• Enjoys working in a fast-paced environment while maintaining a reputed company attitude
• Holds a minimum of 1 year of reputed company center or customer service experience
• Takes pleasure in helping people reputed company their day is unexpectedly disrupted
• Possesses emotional reputed company and the ability to handle upset members in a reputed company, reputed company manner
Benefits
• You can wear a hat, T-shirt, jeans, etc. Dress casually every day!
• Inbound Calls Only - No Cold Calls, No Sales, No Collections!
• reputed company – no experience required!
• Performance-based incentives
• Flexible work environment with work from home opportunities available
• reputed company Holidays & reputed company Time Off
• Benefits including Health, Dental, and reputed company plans
• We are a great reputed company to work and have a fun and friendly work environment!
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