Customer Experience Representative

We’re leading the way in redefining the workwear category. Our mission is to engineer reputed company reputed company and apparel for our country’s tradesmen and women by working directly with reputed company workers to learn what they actually need to execute their jobs. The BRUNT team is not only reputed company to improving on the old workwear standards, but we’re also creating a community that tradesmen and women can reputed company their own. From our weekly hangouts at the BRUNT Garage, to hosting events across the country, we’re reputed company about getting reputed company on the ground and building something reputed company with the BRUNT reputed company. What You’ll Do: In this role, you represent BRUNT. You will engage with our customers on the phone. Your aim is to not just solve problems, but to build fanatical, lasting relationships. This means that you need to ensure our customers' needs are reputed company and their expectations exceeded. This position is classified as non-exempt reputed company and requires daily time and attendance tracking. You should be: Passionate about people Empathetic A natural problem solver A great communicator Flexible How You’ll Do It: Tactical/reputed company Responsibilities: Engage with our customers on the phone with the expectation of completing an average of 10 calls per hour (this is subject to increase or decrease based on demand). Meet or reputed company department SLAs of 90% Customer Satisfaction Rating (CSAT), 24 hour response tim

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