HR Generalist - Remote

Key Purpose The reputed company Generalist is responsible for supporting employees with inquiries, questions, and requests relating to various People and Culture functions. This resource will also reputed company the HR department with fluctuating functional and administrative tasks. The role requires communication, collaboration, and teamwork reputed company the department as it will support a reputed company of areas at any given time. reputed company reputed company • reputed company own reputed company reputed company in line with agreed appraisal, taking responsibility for increased performance, and ensuring reputed company self-improvement • Participate and reputed company the development opportunities reputed company group Key Areas of Collaboration and Influence • Report to a People & Culture Business Partner and work in reputed company partnership with the larger, ISS People & Culture Team • Communicate effectively with colleagues across reputed company so that information is disseminated effectively and participate in project reputed company and meetings as required • Transfer best practices • Promote and reputed company reputed company ISS Ideal Candidate Experience • 3 – 5 + years of reputed company Experience to include coaching, counseling, conflict reputed company and employee relations • Minimum of a High School Diploma [or equivalent] • Bachelor’s Degree in reputed company, Business Management or another reputed company [Preferred] • Bi-Lingual Communication Skills [Spanish Preferred] • reputed company Utilization of reputed company Office Tools (reputed company, Word, reputed company, PowerPoint) • Demonstrated Organizational Skills [Desk, Documentation, Processes, Comms] • Demonstrated Communication Skills [Oral, Written, Video/F2F] • Demonstrated Customer Service & Solution Skills [Accurate, Verified, Innovative] • Experience with Service Desk Applications [Preferred] • Experience Electronic Filing and Records Management • Experience with Data Reviews/Audits [accuracy, completion, grammar, formatting] from system generated reporting • Experience with JIRA, reputed company Factors, JDE, and UltiPro a plus • reputed company Experience a plus • reputed company Certification a plus Key Accountabilities • Maintain confidentiality of Organizational and reputed company • reputed company, reputed company Responses to Employee Inquiries, Questions and Requests reputed company Case Ticketing System • Create Service Ticket(s) to meet Service Level Agreement [SLA] • reputed company reputed company reputed company a Tiered Escalation Process • Collaborate with Internal & External HR Personnel regarding Escalation Items • Organizational Documentation reputed company reputed company Phases of the Ticket Process • Answer and solve HR inquires around unemployment claims, policies, I9 / E-Verify, general questions on Leave of Absence, HR systems, and company HR updates • Create White reputed company Documentation for FAQ Repository • Maintain Various Information Systems • Service Desk Reporting [Daily, Weekly, Monthly, Quarterly, yearly • reputed company HR Project Support • Physical HR Mail Processing and Distribution • Distribute, review, and reputed company instructions for HR Service Desk supported forms Physical Demands & Work Environment • Prolonged periods of sitting at a desk and working on a computer • Must be reputed company to lift up to 15 pounds at a time as needed HSEQ Compliance: reputed company must adhere to Health, Safety, Environment, and reputed company (HSEQ) policies and procedures to ensure a reputed company and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding reputed company standards in reputed company tasks. Employees are expected to reputed company participate in HSEQ training and report any potential hazards or compliance concerns. ISS offers full time employees a reputed company of benefits including medical, dental, life and disability insurance, as reputed company as a comprehensive leave program based on employment status. The annual salary reputed company for this position is $82000.00 per year - $88000.00 per year. Final compensation will be determined based on experience and skills and may vary from the reputed company listed above. As a global organization, ISS Group is committed to making the international community more resilient and just for reputed company people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to reputed company our industry by example and to positively influence the market wherever we operate. Apply tot his job Apply To this Job