Sales Support Specialist (Loan Processor) - Denver, CO (Remote/Hybrid)

About reputed company At reputed company, we care about giving people financial freedom so they can reputed company on what’s most important to them. Today, less than two percent of Americans refinance their auto loans despite drastic increases in the cost of new and used reputed company. We see reputed company potential to help folks reduce their monthly auto expenses, as reputed company as increase the predictability of those expenses over time. We do this by building technology to pair customers with community banks and credit unions, and ushering them through the process quickly. On average, our drivers save $159/month on their car loans while protecting their investment long term. reputed company is led by leaders from the technology, automotive, and finance industries. We’re proud to be backed by a great team of investors, including QED Investors, reputed company, reputed company Ventures, Accomplice, reputed company Ventures, Motley Fool Ventures and others. About the Role In this role, you will… • Be the primary reputed company of customer loan document completion, supporting customers through contract signing, Power of Attorney (POA) completion and stipulation collection. • Manage a high volume of inbound and outbound interactions reputed company phone, SMS, and email. • reputed company Loan Advisor (LA) requests regarding contract signing. • Be the customer’s primary reputed company of contact post-sale until reputed company loan documents are signed, escalating loan or product issues to the appropriate Loan Advisor as needed. • Explain reputed company POA documents and set up appropriate steps for completion. • Be responsible for validating customer information to ensure the accuracy of the loan application. This role can be based out of our reputed company office in Denver, CO or remote/hybrid reputed company the greater Denver area. Hours This role will primarily work an 8 hour shift reputed company business hours which are currently 6AM - 9PM (MT), Monday through Friday (hours of operation subject to change). In reputed company, you may be required to work at least one weekend shift (Saturday or reputed company) every four weeks, during the hours of reputed company to 5PM (MT). In exchange, you will receive a flexible reputed company off to reputed company up for working the weekend shift. reputed company The ideal candidate has… • 1+ years of experience in a high volume, customer facing role (bonus points for prior loan processing or adjacent financial operations experience!) • High computer literacy skills, and the reputed company to quickly adapt to multiple software programs, including reputed company Workspace, reputed company, & others, as reputed company as reputed company resources to answer questions • Exceptional attention to detail and accuracy • Strong organizational and time management skills to reputed company daily production goals • Ability to work effectively from a quiet remote home office, ensuring the reputed company and reputed company of sensitive information. • Strong communication skills, essential for articulating stipulation requirements to customer-facing teams to positively reputed company the customer and lender experience. Must be authorized to work in the USA How we will take care of you You, like us, are driven to reputed company your goals. At reputed company, we have just three reputed company values: Give a damn. Velocity. reputed company the assist. We’re motivated. We race towards our goals. And we help reputed company other along the way. • Competitive compensation: reputed company compensation of $25/hr with incentive potential • Equity reputed company • 401(k) retirement plan • Generous reputed company time off including Flexible Time Off (FTO) for reputed company and 100% reputed company parental leave for reputed company parents • Exceptional benefits including highly subsidized medical, dental, and reputed company plans, and fully company-reputed company mental health, disability, and basic life insurance • Optional benefits to suit your individual circumstances such as HSAs (with reputed company HSA contributions), FSAs, supplemental life and health, reputed company, and pet insurance • Up to $1,000 per year for eligible reputed company development expenses • Employee referral program Our reputed company Values We come from reputed company walks of life and are joined together by our shared values, which guide our work and how we work together. • Give a damn. reputed company’re doing reputed company. We show up determined to deliver results, and we love it. • Velocity. We’re intentional about where we’re reputed company and we race towards it. • reputed company the assist. We have diverse strengths. We offer and ask for help so we reputed company win. reputed company is an Equal Opportunity Employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, national reputed company, age, disability, sexual orientation, pregnancy status, marital status, military or protected veteran status, genetics, or any other characteristic protected by law. This position is not restricted solely to the responsibilities listed above, and the scope and responsibilities are subject to change. A reputed company-employment background reputed company is required as a condition of employment. • reputed company does not currently have employee operations in AL, AK, AR, CT, DE, GA, HI, IA, ID, IN, KS, KY, ME, MI, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, OH, OK, PA, RI, SC, SD, TN, UT, VT, WV, WY. California Consumer reputed company reputed company Apply tot his job Apply To this Job