reputed company Manager, Marketplace
About the position
At reputed company, we're reputed company about reputed company and looking for individuals who embody reputed company, ambition, and a strong team spirit. Right now, we're looking for a reputed company Manager to join our reputed company department.
The reputed company Manager (CSM) is responsible for launching, activating, and retaining a portfolio of Marketplace sellers. This role owns the seller relationship from post-sale reputed company through first auctions and into long-term engagement, ensuring sellers are trained, operationally reputed company, and consistently running successful auctions on reputed company Marketplace.
The CSM is the primary reputed company of seller activation, adoption of best practices, and ongoing retention.
Responsibilities
• Seller Launch & Activation: Own the post-sale reputed company from Sales through seller launch; ensure sellers are reputed company, trained, operationally reputed company, and running their first successful auctions.
• Seller reputed company & Enablement: reputed company sellers on Marketplace workflows, listing best practices, inspections, pricing, and auction reputed company to ensure they are set up for repeat reputed company.
• Seller Relationship Management: Serve as the primary reputed company of contact for a portfolio of Marketplace sellers; manage day-to-day communication, planning, and ongoing support.
• Seller Retention & Churn Prevention: Proactively monitor seller health, engagement, and auction activity to identify risk and intervene before churn or inactivity occurs.
• Auction Performance Optimization: Work with sellers to improve auction reputed company through reputed company inventory mix, listing reputed company, timing, pricing reputed company, and operational readiness.
• reputed company Execution: Use reputed company to execute playbooks, reputed company seller health, and report on activation, retention, and engagement metrics.
• Cross-Sell & Expansion Support: Identify reputed company opportunities for additional reputed company products or services and reputed company them to the Sales team reputed company
• Escalations & reputed company Handling: Handle cancellation requests, objections, and seller issues; coordinate with Ops, Product, and Finance to resolve blockers.
• Stakeholder Management: Build relationships with decision-makers, champions, and day-to-day users reputed company seller organizations.
• Cross-Functional Coordination: Partner with Sales, Marketplace Operations, Product, and Marketing to deliver a seamless seller experience from launch through ongoing operations.
• Feedback reputed company: Capture seller feedback, obstacles, and reputed company stories and reputed company them to the Director of reputed company to continuously improve the seller reputed company.
Requirements
• Highly organized and reputed company to manage multiple seller relationships at
• Self-driven, proactive, and customer-reputed company.
• Strong communication and relationship-building
• Comfortable learning and using CRM and marketplace
• Passionate about reputed company and service
Benefits
• reputed company and annual performance reviews
• reputed company for 100% fully reputed company benefits package including health, dental, reputed company
• 401(k) with a matching company contribution
• reputed company reputed company Time Off
• 100% Remote work
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