Clinical Product Consultant – Utilization Management
Job Description:
• Collaborate with the product and services teams to execute our strategic plan for AwareUM
• Audit for product accuracy and effectiveness, communicating with product for change as identified
• Assess effectiveness of AwareUM technology in creating efficient workflow for UM nurses
• Deliver on go-forward product milestones balancing client requests with investment in new capabilities that deliver on the vision for the product
• Collaborate with the UM growth team and support a smooth sales delivery process that results in achievement of targeted growth expectations
• Collaborate with the CX team to create a seamless, integrated, and consistent user experience
• Actively manage the client experience to deliver on implementation milestones, manage client support requests and expectations and monitor client successful use of the product
Requirements:
• Bachelor of Science in Nursing (BSN) or equivalent (with RN licensure)
• 8+ years of clinical experience in acute care setting
• 2+ years of experience in utilization management
• Knowledge and understanding of Utilization Management, Quality Management, Care Management, and/or Chronic Condition Management within hospital systems, post-acute providers, and/or payers.
• Demonstrates an understanding of evolving reimbursement models, including commercial payers, Medicaid, and Medicare.
• Demonstrates an understanding of CMS and payer regulations as it pertains to patient status and care management
• Works effectively on a multidisciplinary team
• Demonstrates flexible, positive, clear interpersonal and communication skills with ability to facilitate the exchange of information with internal and external clients
• Ability to work remotely, effectively, and efficiently
• Proven history of collaborative, team-focused approach
• Excellent oral and written communication skills
• Ability to travel 20-50% of the time, to domestic locations for client or business meets.
• Preferred Requirements: Experience leading a Utilization Management team in an acute care setting
• Active and current Utilization and/or Case Management Certification
• 2-3 years’ experience with MCG and/or InterQual products and services.
• Experience in the software training and education for health-care related products preferred
• Knowledge of core software applications including google, excel, power point
Benefits:
• Competitive total rewards (base salary + bonus, if applicable)
• Customizable benefits package (3 medical plans with Health Saving Account company match)
• Generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays
• Flexible time off for our exempt team members + 13 paid holidays
• Paid parental leave (including maternity + paternity leave)
• Education assistance opportunities and free LinkedIn Learning access
• Free mental health and family planning programs, including adoption assistance and fertility support
• 401(K) program with company match
• Pet insurance
• Employee resource groups
Apply tot his job
Apply To this Job