**Experienced Data Engineer (L5) - Customer Service at arenaflex**

**Job Summary:** Join arenaflex, a global leader in entertainment services, as a seasoned Data Engineer (L5) - Customer Service. In this pivotal role, you will collaborate with cross-functional teams to design, build, and maintain scalable data pipelines, transforming raw data into actionable business metrics. Your expertise will help drive a delightful, efficient customer experience and inform product improvements based on member feedback. If you're passionate about leveraging data to drive business outcomes and have a strong technical background, this is an exceptional opportunity to join a dynamic team that's revolutionizing the entertainment industry. **About arenaflex:** arenaflex is one of the world's leading entertainment services, with 283 million paid memberships in over 190 countries. Our mission is to deliver an incredible customer experience, and we're committed to using data to inform our decisions and drive business growth. With a strong focus on diversity, equity, and inclusion, we strive to create a workplace where everyone feels valued and empowered to succeed. **Key Responsibilities:** * Collaborate with data engineers, software engineers, and CS business owners to design, build, and maintain reliable, scalable data pipelines that transform raw data into core business metrics. * Work with custom visualization tools to surface customer service insights and inform business decisions. * Develop and maintain data models that are adaptable to changes in source data or business processes. * Design and implement data pipelines using big data technologies (Hive, Presto, Spark, Flink) on medium to large-scale data sets (10s of millions of records). * Develop advanced SQL skills and advocate for data quality. * Analyze business problems and prioritize autonomously to drive data-driven decision-making. * Communicate effectively with analysts, engineers, and business leaders to drive business outcomes. **Essential Qualifications:** * At least 4 years of experience engineering data pipelines using big data technologies (Hive, Presto, Spark, Flink) on medium to large-scale data sets (10s of millions of records). * Strong data modeling skills, with the ability to design structures that are adaptable to changes in source data or business processes. * Strong proficiency in Python or Scala, with a passion for writing clean, supportable code. * Advanced SQL skills, with a focus on data quality and advocacy. * Analytical aptitude to think through business problems and prioritize autonomously. * Strong communication and partnership skills, with the ability to work effectively with analysts, engineers, and business leaders. **Preferred Qualifications:** * Experience working with cloud-based data platforms (e.g., AWS, GCP, Azure). * Familiarity with data visualization tools (e.g., Tableau, Power BI). * Experience with machine learning and predictive analytics. * Strong understanding of data governance and data quality principles. * Experience working in a fast-paced, agile environment. **Skills and Competencies:** * Strong technical skills in data engineering, with a focus on big data technologies. * Excellent analytical and problem-solving skills, with the ability to drive data-driven decision-making. * Strong communication and partnership skills, with the ability to work effectively with cross-functional teams. * Ability to work autonomously and prioritize tasks effectively. * Strong attention to detail and commitment to data quality. **Career Growth Opportunities and Learning Benefits:** * arenaflex is committed to helping you grow and develop your skills, with opportunities for professional development and career advancement. * Our dynamic and supportive team environment provides a collaborative space to learn and share knowledge. * We offer a comprehensive benefits package, including health insurance, retirement plans, and paid time off. * arenaflex is an equal-opportunity employer, committed to diversity, equity, and inclusion. **Work Environment and Company Culture:** * arenaflex is a remote-friendly company, with a flexible work environment that allows you to work from anywhere. * Our company culture is built on a foundation of diversity, equity, and inclusion, with a commitment to creating a workplace where everyone feels valued and empowered to succeed. * We prioritize work-life balance, with a focus on providing a healthy and sustainable work environment. **Compensation, Perks, and Benefits:** * arenaflex offers a competitive salary range of $170,000 - $720,000, with a comprehensive benefits package that includes health insurance, retirement plans, and paid time off. * We offer a flexible compensation structure, with the option to choose between salary and stock options. * arenaflex provides a comprehensive benefits package, including health insurance, retirement plans, and paid time off. * We offer a range of perks and benefits, including flexible time off, mental health support, and a 401(k) retirement plan with employer match. **How to Apply:** If you're a motivated and experienced data engineer looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications. We can't wait to hear from you! Apply Now! Apply for this job