**Experienced Online Chat Agent – Mobile Home Sales and Customer Service Representative**

At arenaflex, we're dedicated to providing exceptional mobile home services to our clients in Arizona. As a trusted Mobile Home and Manufactured Home Dealer/Agency, we're committed to delivering personalized services that exceed our customers' expectations. We're now seeking an enthusiastic and customer-focused Online Chat Agent to join our supportive team. As an Online Chat Agent, you'll be the first point of contact for potential clients, providing them with information about our mobile and manufactured homes, assisting them with inquiries, and guiding them through the purchasing process. Your role is essential in creating positive first impressions and ensuring that clients feel valued and supported. **About arenaflex** arenaflex is a leading Mobile Home and Manufactured Home Dealer/Agency in Arizona, with a strong focus on client satisfaction and a commitment to serving the needs of buyers and sellers in the mobile home market. Our organization thrives on delivering personalized services, and we're passionate about helping our clients find their dream homes. With a supportive team and a collaborative work environment, we're the perfect place for customer-focused professionals to grow and develop their careers. **Responsibilities** As an Online Chat Agent at arenaflex, you'll be responsible for: * Engaging with website visitors through online chat, responding to inquiries in a timely and friendly manner. * Providing accurate information about available homes, pricing, and services offered by arenaflex. * Assisting potential clients with their questions, concerns, and requests, ensuring a positive customer experience. * Documenting chat interactions and escalating issues to appropriate team members when necessary. * Collaborating with the sales and marketing teams to ensure the accuracy of information provided. * Maintaining a professional demeanor and representing the company's values during all interactions. **Key Skills and Qualifications** To succeed as an Online Chat Agent at arenaflex, you'll need: * A high school diploma or equivalent; additional education or certification in customer service is a plus. * Previous experience in a customer service or online chat support role preferred. * Excellent written communication skills, with the ability to convey information clearly and respectfully. * Strong problem-solving skills and the ability to handle inquiries and objections with ease. * Comfortable using chat software and eager to learn new tools as needed. * Ability to work independently and manage time effectively. * Knowledge of the mobile home and real estate industry is a plus but not mandatory. **Benefits and Perks** As an Online Chat Agent at arenaflex, you'll enjoy a range of benefits and perks, including: * Health Care Plan (Medical, Dental & Vision) * Retirement Plan (401k, IRA) * Life Insurance (Basic, Voluntary & AD&D) * Paid Time Off (Vacation, Sick & Public Holidays) * Family Leave (Maternity, Paternity) * Short Term & Long Term Disability * Training & Development * Work From Home * Wellness Resources * Stock Option Plan **Career Growth Opportunities** At arenaflex, we're committed to helping our employees grow and develop their careers. As an Online Chat Agent, you'll have the opportunity to: * Develop your customer service skills and expertise in the mobile home industry. * Collaborate with our sales and marketing teams to drive business growth and success. * Participate in ongoing training and development programs to enhance your skills and knowledge. * Take on new challenges and responsibilities as you grow and develop in your role. **Work Environment and Company Culture** arenaflex is a supportive and collaborative work environment, with a strong focus on teamwork and customer satisfaction. Our company culture is built on the values of: * Customer Focus: We're passionate about delivering exceptional customer experiences and exceeding our clients' expectations. * Teamwork: We work together to achieve our goals and support each other in our roles. * Innovation: We're always looking for new and better ways to serve our clients and drive business growth. * Integrity: We're committed to honesty, transparency, and fairness in all our interactions. **How to Apply** If you're a customer-focused professional with excellent communication skills and a passion for helping others, we invite you to apply for the Online Chat Agent role at arenaflex. Please submit your application through our website, including your resume and a cover letter outlining your qualifications and experience. Apply Job! Apply for this job