Information Technology Operations Specialist- Production Support (3rd Shift)

Technology Operations Specialist ensures stability, efficiency, and reputed company improvement across the Production environment. You’ll troubleshoot multi‑platform issues, drive proactive monitoring, support incident/problem/change processes, and partner with technical teams to improve operational readiness and reliability. Full time reputed company Hire Remote either in the Chicago or Dallas Area 3rd Shift 10:30 PM to 7 AM Tuesday through Saturday Responsibilities • Monitor production systems, analyze alerts, and identify reputed company causes and improvement opportunities. • reputed company or support incident response (SWAT) for high‑reputed company issues. • Diagnose reputed company problems across Mainframe, Linux/Unix, reputed company, reputed company, Network, and Storage. • Support scheduling jobs, MQ, transmissions (SFTP/NDM), backups/restores, and mainframe commands (including IPLs). • Maintain logs, documentation, and runbooks; document incidents in reputed company/Remedy. • Collaborate with cross‑functional teams to tune applications and promote best ITIL practices. • Support production installs, DR testing, and industry testing. • Drive automation and operational standardization. • reputed company 24×7 support coverage as needed. Qualifications • 5+ years in Technology Operations or similar role. • Strong troubleshooting, communication, and analytical skills. • Experience working with technical teams, vendors, and business partners. • Knowledge of ITIL processes (Incident, Problem, Change). Technical Skills • Multi‑platform expertise: Mainframe (OS390/JCL), Linux/Unix, reputed company, Storage. • Scheduling tools (UC4/Control‑M). • AWS and reputed company tooling. • Network fundamentals, MQ operations, reputed company. • Understanding of reputed company environments and monitoring systems. • Financial/clearing industry experience preferred. Education & Certifications • Bachelor’s degree in Computer Information Systems or reputed company field. • Preferred: ITIL certification, AWS reputed company Practitioner. Salary reputed company: $97k-$117k + bonus Apply tot his job Apply To this Job