Manager, Product Strategy and Design, Payor Solutions

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Manager, Product Strategy and Design, Payor Solutions We have an outstanding opportunity for a highly driven and organized leader to join our Healthspire Payor Solutions Product team focusing on health plan and employer products About CVS Healthspire: The CVS Health Healthspire Payor Solutions organization designs, delivers, and operates a configurable collection of products, products, and tools that complement the benefit plans of our enterprise employer and health plan customers. Our care delivery and care management solutions target population health outcomes that require risk mitigation, intervention, and ongoing chronic care management.  We use technology-enabled population identification based on multisource data integration – medical claims, pharmacy claims, lab data and patient inputs– for applying evidence-based opportunities and an omnichannel, next best action approach. Advanced analytics drive higher engagement and better care delivery through a comprehensive machine learning platform and our one-on-one patient connections. Our solutions deliver a highly engaging digital and virtual care experience for patients helping them improve their health outcomes. ____________________________________________________________________________________ About The Role: We are seeking an agile and strategic Manager, Product Strategy and Design, Payor Solutions to join our Product team to lead and shape the future of our patient-facing digital health products for health plans and employers. As a Manager, you will be responsible for designing and managing the delivery of patient care products across digital and non-digital CVS Health assets. You will collaborate with other Product teams, Sales, Marketing, Operations, IT, Data Science, Medical Affairs, Legal, and others to design and manage highly scaled products across our digital, pharmacy, and care delivery assets. You will work with data to understand how the product is performing and design and deliver enhancements that drive strong clinical outcomes, product engagement, and improve patient experience. In this role you will be responsible unpack complex opportunities, quantify and prioritize them through business case development, and lead groups of diverse stakeholders to deliver on your objectives. Key Responsibilities: Independently leading dozens of partners across Product, Operations, Medical Affairs, Legal, Sales, Account Management, Data Science & Engineering, IT, Client Analytics to structure and execute on new product designs and enhancements Partner with Marketing, Sales, and Account Management to commercialize our products and communicate product performance and our product roadmap Build business cases to justify and prioritize product enhancements and design a measurement strategy to measure their impact Define longitudinal patient journeys that meet engagement and clinical outcomes, write requirements, and then partner with Operations and Technical stakeholders to bring these experiences to life Evaluate KPI and SLA performance, measuring product efficacy to formulate and subsequently deliver upon quality improvement plans Leverage data-driven insights and a deep understanding of patient and client needs and market dynamics to identify and prioritize enhancements Conducting deep dive quantitative and qualitative analyses to identify opportunities for innovation and process improvement This job might be for you if: You are passionate about working on products that have a meaningful impact to our clients and patients, truly helping people on their path to better health You are highly agile in adapting to new industry dynamics and business needs You are energized by being part of a large cross functional team working in a hands-on, fast paced, and dynamic environment You enjoy quantifying and solving complex business problems and are able to take ideas and communicate them effectively to leadership and diverse stakeholder groups You can understand complex systems, processes, and problems and are able to distill topics and information to create manageable direction for yourself and your team Required Qualifications: 5 + years of experience in product management/development, product operations & strategy, or product management within the healthcare space preferably at a health tech, tech-enabled provider, or Payor/PBM organization 5 + years of experience managing multiple projects and prioritizing work based on impact and team priorities 3+ years of experience developing analyses, presentations, and support materials to successfully drive product strategy decisions and deliver operational process change 3+ years of experience in strategic thinking including quantitative, analytical, and problem-solving skills 2 + years of making informed, data-driven decisions, with a strong emphasis on translating data insights into actionable strategies. Preferred Qualifications: Experience within the health-tech industry Experience in management consulting Experience manipulating and analyzing data from large databases using SQL or other appropriate software Expertise in vendor contracting and relationship management Education – Bachelor’s degree required; may consider comparable work experience Location This position can work remotely from home or office from one of the CVS Health corporate locations. Occasional travel is required (10-20%) Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $66,330.00 - $145,860.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 02/27/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area. Apply tot his job Apply To this Job