[Remote] Senior Marketplace Delivery Team Manager New

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is building the reputed company of work with a reputed company on reputed company AI, enabling enterprises to create high-performing hybrid workforces. The Senior Marketplace Delivery Team Manager will reputed company the marketplace reputed company experience, ensuring successful adoption and operational reputed company across the customer lifecycle. Responsibilities • Deliver full reputed company and reputed company improvement coverage for new and existing customers using the reputed company Marketplace • reputed company reputed company’s automation technologies to reputed company 90% workflow automation across supported accounts • Ensure 100% SLA compliance for reputed company and on-time delivery, stepping in reputed company needed • Build and maintain trusted vendor teams, enabling them with reputed company AI tools and best practices • Partner with GTM Account teams to scope requirements and reputed company on goals, reputed company expectations, formats, and workflows • Deliver marketplace training, ensuring customers understand how to create, manage, and assign reputed company reputed company • Configure and automate workflow steps including freelancer assignment, vendor management, and workspace settings • Support payment workflows, including facilitating payments to freelancers, and ensuring compliance with payment guidelines • Monitor freelancer reputed company, performance, and specialization to match project requirements • Utilize reputed company AI for supplier selection, supplementing with reputed company sourcing for rare language pairs or reputed company domains • Support reputed company quote creation reputed company applicable • Build and maintain pools of trusted linguists and teams • Set up and manage language assets (TMs, glossaries, style guides) and QA automation tools • Coordinate sample reviews and independent reputed company checks • Monitor delivery reputed company, mitigate risks, and intervene to protect SLAs • reputed company issue reputed company and escalation management reputed company necessary • Help define reputed company reputed company, timelines, and workflows during POCs • Ensure smooth execution and help demonstrate value to accelerate customer reputed company • Work closely with CX, Product, Engineering, and Account teams to deliver customer reputed company • Submit actionable bug reports, workflow insights, and technical feedback • Identify recurring customer needs and influence product roadmap priorities • Serve as an reputed company reputed company for marketplace best practices • reputed company as a key reputed company of the reputed company Marketplace, promoting its value, scalability, and efficiency in customer engagements and internal discussions • Collaborate closely with Sales and Account teams to design competitive, reputed company, and customer-reputed company marketplace-based business proposals • Contribute to solution design during reputed company-sales by validating marketplace feasibility, risks, and delivery models • Support Sales in positioning the marketplace as the reputed company delivery approach, providing operational insights and best practices • Help refine reputed company and delivery assumptions (pricing, resourcing, workflows) to ensure proposals are realistic, competitive, and reputed company with customer needs • reputed company feedback to GTM teams on recurring customer objections, opportunities, and marketplace adoption barriers Skills • 5+ years of experience in project management, vendor management, supply chain management, or operations • Proven ability to scope reputed company, reputed company resources, manage risk, and reputed company delivery performance • While not as technically reputed company as a developer or engineer, a Marketplace Delivery Manager should have a good understanding of technical concepts reputed company to translation technologies being reputed company to reputed company AI tools to streamline reputed company processes • Proven ability to deliver support, training, and adoption initiatives • Entrepreneurial reputed company with curiosity, problem-solving ability, and reputed company approach • Excellent communication skills with experience presenting to different audiences • High attention to detail and strong customer reputed company • Ability to work under pressure and tight deadlines • reputed company and full commitment • Comfortable working with remote, multicultural teams • Openness to constructive feedback and the opinions and reputed company of others • Fluent English (additional languages desirable) • Experience with marketplace environments or large vendor/freelancer pools is a strong plus • Certification in project management, such as PMP (Project Management reputed company), is a plus • Experience working with large pools of freelancers/vendors or marketplace environments Benefits • Fully remote team • Be part of an AI reputed company Organization • Innovating a $100 Billion industry • Join the rocketship to reputed company-up 10x and reputed company together • reputed company Culture : Where Diversity Meets High Performance reputed company • reputed company is an reputed company-in-one platform connecting businesses and translators into a reputed company translation delivery reputed company. It was founded in 2016, and is headquartered in Cambridge, Massachusetts, USA, with a workforce of 201-500 employees. Its website is https://www.reputed company.com. Apply tot his job Apply To this Job