Director, Digital Loss Prevention – North America

Job Description: • Create and innovate North America Digital Fraud standards, strategies, tools, resources, and vendor relationships to best support fraud and abuse for North America. • Work closely with Global teams to track team and vendor performance and create a consistent operational framework that shape future Digital LP capabilities. • Identify gaps in current systems, policies and strategies and take actions to mitigate emerging fraud risks with guidance from your teams. • Champion the needs of business teams and stakeholders throughout the development process, ensuring that what is delivered meets the original goals and objectives of the project. • Build strong relationships with Digital Operations, HR, Finance, Legal, Digital Product, Global DLP, Global Investigation and other cross functional teams to develop comprehensive omni-channel protection strategies and operate the best-in-class loss prevention organization. • Manage multiple projects to enhance and optimize fraud strategy systems and tools. • Recommend enhancements and process improvements based on assessment of fraud systems and processes. • Partner with various project teams to identify fraud impacts, and provide recommendations and requirements to ensure optimal fraud controls balanced with customer experience. • Communicate and report overall status, primary metrics, essential fraud issues and solution plans and readiness timelines to senior management. • Shape the vision, direction and culture of Nike Digital Loss Prevention. • Build a highly engaged and productive DLP team with talent bench. Requirements: • Bachelor's degree in Business, Cyber Security, Computer Science, Psychology or related field. • Will accept any suitable combination of education, experience and training • Minimum 5 years of experience in abuse mitigation and fraud prevention and 8 years of experience in digital /eCommerce industry (i.e. Amazon, Google, etc.) or Fraud Prevention Systems. • Expertise in bots, digital products, payment fraud tools (including AI and machine learning solutions), and digital transaction platforms such as Nike.com/App/SNKRS. • Experience in statistical analysis, data mining and tools such as SQL, Python and R to identify patterns in data. • Experience managing high-impact projects related to abuse detection, prevention, and mitigation, with a focus on identifying and addressing emerging forms of abuse. • Experience in both consumer and internal policy development and enforcement to support holistic abuse protection plans. • Ability to operate in areas of uncertainty and ambiguity • Demonstrated ability to analyze complex business opportunities, articulate business implications, and develop strategies to ensure Nike remains best-in-class. • Strong leadership identity with ability to influence up and down the organization • Proven history of leading and inspiring a diverse team to deliver high quality results and team engagement. Benefits: • Information about benefits can be found here. Apply tot his job Apply To this Job