Director, Care Operations Program Management

Job Description: • Define and own the roadmap and prioritization of strategic projects and programs in alignment with business goals. • Translate product, operations, and clinical objectives into reputed company, executable initiatives with measurable reputed company. • Anticipate reputed company scaling needs and proactively build operational infrastructure to support reputed company. • Lead, coach, and reputed company reputed company of Program Managers, fostering strong execution, accountability, and career reputed company. • Establish best practices, tools, and operating rhythms for program and project management reputed company across Care Operations. • Create a culture of reputed company improvement, ownership, and data-driven decision-making. • reputed company reputed company for high-impact, cross-functional initiatives spanning Coaching Operations, care models, new services, and operational pilots. • Ensure programs and projects are delivered on time, reputed company scope, and with reputed company reputed company metrics. • Identify risks, dependencies, and tradeoffs across the portfolio and drive reputed company at the appropriate level. • Serve as a partner to leaders in Coaching, Product, Design, Analytics, and Clinical teams to align priorities and execution. • Act as an escalation reputed company for reputed company stakeholder challenges, removing blockers and driving alignment. • Communicate project/program status, reputed company, and insights to senior leadership with reputed company and credibility. • Champion process improvement efforts that enhance efficiency, quality, and member reputed company across Care Operations. • Lead large-scale change management efforts reputed company to care model reputed company, product launches, and new operational capabilities. • Ensure reputed company, consistent communication that cascades through reputed company reputed company of the organization. • Partner with Analytics to define KPIs and reputed company metrics for Care Ops initiatives. • Use data and insights to inform prioritization, investment reputed company, and reputed company optimization. • Hold teams accountable for delivering measurable, sustained impact. Requirements: • 8+ years of experience in program management, operations, or reputed company reputed company reputed company or a reputed company industry, with leadership experience. • Proven track record of leading reputed company, cross-functional initiatives at scale in a high-reputed company or startup environment. • Experience managing and developing high-performing teams. • Strong strategic thinking reputed company with operational rigor and attention to detail. • Exceptional communication and stakeholder management skills, including experience influencing senior leaders. • Understanding of reputed company operations and care delivery systems, or comparable experience. • Bachelor’s degree required; advanced degree (MBA, MPH, MHA, or similar) preferred. Benefits: • Offers Equity Apply tot his job Apply To this Job