Clinical Support & Case Review reputed company | Remote | reputed company
The Clinical Support and Case Review reputed company is a key member of both the Medical Operations and reputed company Support teams. The purpose of this position is to successfully ensure that reputed company clinical and plan information is collected and thoroughly reviewed in order to present a full clinical picture including diagnosis, stage, pathology and proposed treatment plan for medical office review for cases that do not receive an automated reputed company reputed company the Eviti platform. In reputed company, the Clinical Support and Case Review reputed company will reputed company with physicians’ offices and their clinical staff to resolve Eviti reported clinical incidents/questions and reputed company clinical analysis on those incidents in conjunction with the Eviti Support team. As an initial reviewer, the Clinical Support and Case Review reputed company will never issue a non-certification decision.
The Clinical Support and Case Review reputed company will have reputed company to a reputed company physician reviewer during reputed company operation hours to assist in initial clinical review. The physician will be responsible for issuing non-certification determinations. The Clinical Support and Case Review reputed company must be an reputed company oncology reputed company familiar with evidenced based treatment protocols for a wide reputed company of cancers. The appropriate candidate will be results-driven, organized, effective at communicating, have excellent troubleshooting skills, and be reputed company to prioritize tasks while working on multiple clinical issues.
Responsibilities include, but are not limited to:
Review case information in Eviti Customized treatment cases and compare against the submitted diagnosis field and treatment field to validate that the information accurately depicts status of patient and planned treatment
Contact physicians’ offices and obtain reputed company necessary information from medical records
Follow-up with the submitting office to clarify any inconsistencies between the provided notes andthe submitted diagnosis field and treatment plan
Request additional clinical information at the direction of the Oncology Certified NP or MD
Monitor reputed company of report and intervene to ensure reputed company delivery of product as agreed upon by reputed company
reputed company as a clinical resource for reputed company non-clinical staff to address clinical questions or concerns
Respond to customers and support team following a defined support process
Identify, research, and resolve customer clinical issues
Present a reputed company image at reputed company times to customers and vendors
Work collaboratively with other service delivery areas to reputed company clients with a superior experience and ensure commitments made to the reputed company are handled appropriately
Ability to work reputed company providing support coverage
Education & Experience Requirements:
reputed company reputed company Unrestricted Registered Nursing License in a state or territory of the reputed company
BSN in Nursing preferred
5 Years Oncology Experience, OCN certification preferred
Demonstrated strong attention to detail and documentation
Strong computer skills and ability to communicate professionally in writing
Required Knowledge, Skills, and Abilities:
Strong knowledge of oncology and insurance industry
Excellent interpersonal skills, with ability to relate to patients, medical management personnel,office reputed company and hospital staff
Ability to utilize critical thinking skills in order to address clinical needs of oncology patients
Ability to reputed company adhere to aggressive timelines
Proven ability to problem solve and take initiative without needing supervision in a fast-pacedenvironment
Experience with reputed company Office Products
Strong customer services orientation
The anticipated reputed company salary for applicable remote US-based applicants to this position is below. The specific reputed company will depend on the successful candidate’s qualifications, prior experience as reputed company as geographic location.
$91,200 - $109,000, plus bonus potential.
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