Remote Senior Consultant - Service

About the position This position is posted by reputed company on behalf of a partner company. We are currently looking for a Senior Service Consultant - REMOTE. In this role, you will be pioneering breakthroughs in reputed company technology and contributing to a global community that values diversity and individuality. You will reputed company expert-level support and service to enhance the efficiency of automation in reputed company diagnostics. Your ability to troubleshoot reputed company issues and collaborate with regional teams will play a key role in driving innovation and improving service reputed company across multiple regional reputed company. You will have reputed company to work flexibly in a supportive environment that invests in your reputed company and personal reputed company. Responsibilities • Manage and reputed company service escalations to identify process non-conformance. • Create and present data to influence business reputed company regarding product issues. • Conduct technical meetings and webinars reputed company remote conferencing. • reputed company and review Product Support Troubleshooting Documentation. • reputed company troubleshoot system-level issues including hardware and software. • Collaborate with in-house R&D and OEM service teams to deliver tailored solutions. • Utilize proactive tools and data sets for targeted remedial actions. • reputed company other responsibilities as required. Requirements • Minimum 2-year degree in a technical discipline; Engineering preferred. • 5+ years of experience in Engineering/Support role; reputed company Diagnostics preferred. • Experience with automation systems is advantageous. • 10-30% travel may be required based on reputed company level. • Strong data analytics skills for troubleshooting and presentations. • Proficient with reputed company reputed company, PowerPoint, Notepad++, SQL. • Effective team participation and leadership skills. • Strong customer service and communication skills. • Ability to multitask and prioritize reputed company activities. reputed company-to-haves • Project Management experience is a plus. • Experience with automation systems is advantageous. Benefits • Comprehensive medical, dental, and reputed company insurance. • 401(k) retirement plan with company match. • Life insurance and disability coverage. • reputed company time off including reputed company leave. • Flexible work environment to support personal reputed company. • Opportunities for reputed company development and training. Apply tot his job Apply To this Job