Experienced Customer Insurance Specialist – Part-Time Opportunity with arenaflex for Licensed Property & Casualty Professionals

Welcome to arenaflex

At arenaflex, we pride ourselves on being a community-driven organization, deeply rooted in the local connections that make our relationships with clients truly special. Our team of dedicated professionals is passionate about delivering exceptional customer service experiences, and we're now seeking an experienced Customer Insurance Specialist to join our ranks. If you hold an active Property & Casualty License and are eager to leverage your skills in a dynamic, part-time role, we invite you to explore this exciting opportunity with us.

About the Role

In this critical position, you will play a pivotal role in overseeing the day-to-day operations of our insurance office, ensuring that all client needs are met with efficiency and effectiveness. Your expertise will be instrumental in maintaining our high standards of service and professionalism, contributing to the overall success of our team. As a key member of our insurance office, you will be responsible for managing client interactions, overseeing office operations, coordinating with agents and underwriters, and providing exceptional customer support.

Key Responsibilities:

• Client Interaction: Manage client inquiries, addressing concerns or inquiries promptly and effectively to ensure client satisfaction and loyalty.
• Office Operations: Oversee day-to-day office functions, ensuring a smooth workflow and efficient operations that support our team's productivity.
• Team Coordination: Collaborate with agents and underwriters to facilitate the insurance process, delivering exceptional service to clients and fostering a spirit of teamwork.
• Policy Management: Assist with policy applications, endorsements, and claims, ensuring accuracy and timeliness in all aspects of policy management.
• Customer Support: Provide support to clients regarding policy details, claims processes, and general insurance inquiries, serving as a trusted resource for our clients.
• Administrative Tasks: Handle administrative duties such as paperwork, scheduling, and office organization to support office efficiency and maintain a well-organized work environment.

Requirements and Qualifications

To succeed in this role, you will need to possess a genuine willingness to learn, be intuitive and resourceful, and be coachable. An upbeat, positive, and enthusiastic attitude is essential, along with the confidence to work well independently as a self-starter. Exceptional business writing and editing skills are also required, as you will be communicating with clients and team members through various channels.

A Property & Casualty insurance license is mandatory for this position, and we welcome applications from licensed professionals who are eager to bring their expertise to our team.

Essential Qualifications:

• Possess an active Property & Casualty insurance license.
• Demonstrate a genuine willingness to learn and be coachable.
• Exhibit an upbeat, positive, and enthusiastic attitude.
• Confident self-starter who works well independently.
• Exceptional business writing and editing skills.

Preferred Qualifications:

• Previous experience in a customer-facing role, preferably in the insurance industry.
• Strong knowledge of insurance products and services.
• Proven track record of providing exceptional customer service.
• Ability to work in a fast-paced environment and prioritize tasks effectively.

What We Offer

At arenaflex, we're committed to supporting the growth and development of our team members. As a part-time Customer Insurance Specialist, you can expect a competitive hourly salary of $16.00 - $18.00 per hour, along with a range of benefits that include:

• Career Growth Opportunities: We're dedicated to helping our team members achieve their career goals and provide opportunities for professional development and advancement.
• Remote Work Arrangements: Enjoy the flexibility of working from home and maintaining a healthy work-life balance.
• Retirement Plan: Plan for your future with our retirement plan, designed to support your long-term financial goals.
• Paid Time Off (PTO): Take time to relax and recharge with our generous PTO policy.
• Monday to Friday Schedule: Enjoy a regular schedule with weekends off, allowing you to plan your personal life with ease.

Our Culture and Values

At arenaflex, we're passionate about building lasting relationships with our clients, characterized by trust, understanding, and exceptional service. Our team is dedicated to prompt, personal service, taking immediate action on client needs rather than passing tasks along. We pledge to continually enhance our expertise and stay ahead of industry trends, ensuring our clients receive the best of our abilities with every interaction.

As a member of our team, you can expect to work in a dynamic, supportive environment that values collaboration, innovation, and customer satisfaction. We're committed to making a positive impact in our community and invite you to join us on this journey.

How to Apply

If you're a motivated, licensed insurance professional looking for a new challenge, we encourage you to apply for this exciting part-time opportunity with arenaflex. Please submit your application, including your resume and a cover letter outlining your experience and qualifications. We look forward to hearing from you and exploring how you can contribute to our team's success.

Conclusion

At arenaflex, we're dedicated to delivering exceptional customer service experiences and building lasting relationships with our clients. As a Customer Insurance Specialist, you will play a vital role in maintaining our high standards of service and professionalism, contributing to the overall success of our team. If you're passionate about the insurance industry, possess a Property & Casualty license, and are eager to join a dynamic team, we invite you to apply for this exciting part-time opportunity. Join us at arenaflex and take the first step towards a rewarding career in customer insurance services.