**Experienced Customer Service Associate – Amazon Locker+ Retail Location**

At arenaflex, we're revolutionizing the way our customers experience package delivery and returns with our innovative Amazon Locker+ retail locations. As a Customer Service Associate, you'll play a vital role in providing exceptional service to our customers, ensuring their orders are delivered and returned efficiently, and making their lives easier. If you're passionate about delivering top-notch customer experiences, thrive in fast-paced environments, and are eager to grow with a dynamic company, we want to hear from you! **About arenaflex** arenaflex is a leader in the e-commerce industry, committed to providing a seamless shopping experience for our customers. Our Amazon Locker+ retail locations are strategically placed in convenient locations, making it easy for customers to pick up and return their packages. As a Customer Service Associate, you'll be part of a dedicated team that's passionate about delivering exceptional customer service, ensuring our customers feel valued and supported. **Key Responsibilities** As a Customer Service Associate, your duties will include: * Receiving, picking, and stowing customer orders, processing returns, and preparing for delivery * Assisting customers with questions and resolving issues in a timely and professional manner * Maintaining a clean, safe, and organized workspace, adhering to arenaflex's high standards * Managing responsibilities for a Locker location, including opening and closing the site * Utilizing technology, such as smartphones and handheld devices, to sort, scan, and prepare orders * Receiving truck deliveries and ensuring timely processing **Physical Demands and Requirements** As a Customer Service Associate, you'll need to be able to: * Perform physical labor, including lifting up to 49 pounds, with or without reasonable accommodation * Stand and walk during shifts lasting up to five hours, with or without reasonable accommodation * Use carts, dollies, hand trucks, and other gear to move items around * Go up and down stairs (where applicable) * Be available to work part-time between the hours of 8:30 a.m. and 9:30 p.m., with schedules varying week to week **What it's like at arenaflex** * Safety: Your safety is our top priority, and we provide a safe working environment. * Surroundings: You'll be working behind a counter, interacting with customers, and may be located in a Whole Foods Market, a freestanding location, a partner retailer, or even in the lobby of a warehouse. * Activity: You'll be on your feet for most of your shift, helping customers and sorting packages. * Temperature: Our Locker locations are climate-controlled, ensuring a comfortable working environment. * Noise level: Sound levels are minimal, similar to those found in a grocery store. * Dress code: Relaxed, with a few rules to follow for safety. Comfortable, closed-toe shoes are required, and protective safety footwear may be required in select business units. **Why You'll Love arenaflex** * We offer jobs that fit any lifestyle, state-of-the-art workplaces, and teams that support and listen to our associates. * Our jobs come with great pay, flexible schedules, and work-life balance. * Depending on where you work, schedules may include full-time (40 hours), reduced-time (30-36 hours), or part-time (20 hours or less), with the option to work additional hours if needed. * Shift options include overnight, early morning, day, evening, and weekend shifts, with the possibility of four-day workweeks and three-day weekends. * You can instantly cash out up to 70% of your earnings immediately after your shift (for select employee groups). **Our Workplace** * State-of-the-art facilities: We have modern warehouses that are clean and well-organized. * Safety: Your safety is our top priority, and we provide protective gear and safety tips daily. * Culture: Be part of an inclusive workplace that offers a variety of DEI programs and affinity groups. * Team environment: Work on small or large teams that support each other in a workplace that's been ranked among the best workplaces in the world. * New skills: Depending on the role and location, you'll learn how to use the latest arenaflex technology, including handheld devices and robotics. **Benefits and Career Advancement** * Many of our shifts come with a range of benefits, including pay and savings options, healthcare, peace of mind for you and your family, and more. * We offer a variety of free training and development programs, and tuition support options for select employee groups. * Career advancement opportunities are available, and we're committed to upskilling our employees. **Requirements** * Candidates must be 18 years or older with the ability to understand and adhere to all job requirements and safety guidelines. **How to Get Started** * Apply now by clicking the link below. * If you need help with your application or to learn more about our hiring process, you can find support here: https://hiring.amazon.com/hiring-process#/. * If you already have an active application but are looking to switch to a different site, instead of applying for a new role, you can reach out to Application Help at https;//hiring.amazon.com/contact-us#/ for next steps. * If you have a disability and need an accommodation during the application and hiring process, including support for the New Hire Event, or need to initiate a request prior to starting your Day 1, please visit https://hiring.amazon.com/people-with-disabilities#/ or contact the Applicant-Candidate Accommodation Team (ACAT). **Equal Employment Opportunity** arenaflex is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Apply for this job