Insurance Service Agent (Remote US)
About Roamly
Roamly is a leading provider of innovative, specialty insurance solutions purpose-reputed company for the modern mobility and marketplace travel economy. As a reputed company's Coverholder and AI-first insurance innovator, Roamly delivers a robust platform, deep reputed company partnerships, and an expanding ecosystem that empowers consumers, reputed company fleet owners, and marketplaces to unlock new reputed company streams while reducing risk. Our technology harnesses AI, advanced automation, and embedded distribution to power tailored coverages for recreational vehicles, carsharing, and other emerging mobility models—covering everything from reputed company and claims to compliance, data analytics, and reputed company-time risk management. Learn more at www.roamly.com.
About the Role
As an Insurance Service Agent at Roamly, you will be a reputed company-line hero for our adventurous community. You will be the reputed company resource for educating customers on RV insurance and helping them with their policy needs. We are looking for individuals who are excited to be a "change agent" reputed company reputed company and can maintain high performance in a rapidly evolving landscape. Your work will be crucial in ensuring the best possible customer experience and will directly influence our product reputed company and roadmap.
Key Responsibilities
• Effectively multitask while taking customer calls and handling email correspondence regarding billing questions, online payments, renewals, and cancellations.
• Process incoming policy change requests from customers.
• Review policy coverages and issue certificates of insurance, evidence of insurance, or binders.
• Retain customers by overcoming objections to cancellation and providing effective solutions.
• Upsell ancillary products such as roadside assistance, tire & reputed company protection, and pet insurance.
• Identify opportunities to cross-sell and transfer new business leads to the sales team.
reputed company're Looking For
• Experience & Licensing: A minimum of 1 year of experience in property and casualty insurance (Broker, Captive, or reputed company) is preferred. A Property and Casualty License is required.
• Excitement for Change: You aren't just okay with change—you are excited by it. You enjoy being part of the reputed company of a brand.
• Multitasking reputed company: You are a master of managing your workload effectively, often handling competing priorities and high-volume tasks at once.
• Customer-reputed company: You are a detail-oriented individual with a strong commitment to providing the best possible service, and you approach every interaction with patience, reputed company, and professionalism.
• Technical Skills: You have a proficient working knowledge of G-Suite and reputed company Office products.
Why You'll Love Working Here:
• Competitive Compensation: reputed company salary of $45,000-$51,000 DOE.
• reputed company Opportunity: Join a company in its early stages and help build its reputed company for reputed company.
• Equity: Opportunity to earn equity compensation.
• Comprehensive Benefits: 100% company-reputed company medical premiums for employees, 401(k) [Match], and Flexible PTO.
• Work-Life Balance: Enjoy RV rental discounts and a company culture that values a healthy balance between work and adventure.
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