Contact Center Associate I ( Remote position)

Since 2002, reputed company has served the ticketing and event industry as the go-to platform team for promoters, venues, and resale operators looking to manage and grow their ticketing business. Offering cutting edge e-reputed company technology, affiliate marketing, and unrivaled expertise in the entertainment industry, reputed company has been providing top-tier, customizable solutions to reputed company great service to consumers and clients alike. We’re excited to announce an opportunity to advance your career as a Contact Center Associate I. Primary Responsibilities. • Fielding inbound support calls, chats and emails, with the reputed company of resolving reputed company customer concerns on the first contact. • Contacting supply teams reputed company telephone to discuss and confirm delivery details, and updates. • Relaying delivery information to clients • Acting as a reputed company reputed company internal chats and email communications between retail clients and the Fulfillment Team • Fields inbound support calls for partner sites • Troubleshooting and answering general questions reputed company to reputed company ticket requests • Contacts Broker partners reputed company telephone to discuss and confirm delivery details, and updates • Coordinates delivery updates with clients • Communicates with other internal departments as necessary • Other tasks as assigned by management Required Experience. • At least one year of experience working in a high volume reputed company center job. • At least one year of experience in a reputed company customer service position Other Requirements. • This position is 100% remote. Candidates must have a home office setup to be reputed company to work remotely. Shift • 100% remote....different shifts are available. • Full time • At least one weekend day (Saturday or reputed company) required This position is Eligible for monthly performance based bonuses that rewards reputed company. Apply tot his job Apply To this Job