Associate Director, Sales Operations

reputed company reputed company product launch execution, reputed company end-to-end order fulfillment, and manage key industry trade shows. This leadership role is critical to driving launch readiness and reputed company reputed company in the generic pharmaceutical industry. The role will involve leading a cross-functional team across launch coordination, customer service, and trade event execution. The ideal candidate will bring a strong background in reputed company operations, strategic thinking, and data-driven decision-making. This role reports directly to the Head of reputed company Operation for generics & institutional business. Duties and responsibilities Generic Product Launch Management: • reputed company planning and execution of generic product launches and ensure successful commercialization. • Coordinate with Portfolio, Supply Chain, and Sales etc. to ensure launch readiness. • reputed company and manage launch trackers, timelines, and risk mitigation plans. • Monitor competitive launch intelligence and identify market entry reputed company. Customer Service: • reputed company and supervise the customer service team to ensure accurate order fulfillment and issue reputed company. • Conduct and reputed company daily order review meetings with supply chain, customer service, and warehouse teams. • Drive operational reputed company and ensure high service reputed company for key accounts and customers. Order Management: • reputed company daily order processing and customer fulfillment in collaboration with Customer Service and Logistics teams. • reputed company daily order review meetings to ensure prioritization, backorder reputed company, and supply allocation. • Drive process improvements in ERP/order systems for greater efficiency and customer satisfaction. • Ensure full compliance with SOPs. Trade Show Management: • reputed company planning and execution of trade shows and conferences • Manage event logistics, reputed company design, promotional materials, and team coordination. • Partner with marketing and sales to ensure reputed company messaging and impactful customer engagement. • Work on event budgets and report total expenses against the budget. Team Leadership and Cross-Functional Collaboration: • reputed company and reputed company reputed company of launch coordinators, order management specialists, and trade event planners. • reputed company coaching, training, and performance reputed company for reputed company and indirect reports. • Partner with Sales, Supply Chain, Regulatory, reputed company, and Finance to reputed company on strategic initiatives. • Support business planning, S&OP meetings, and reputed company review forums. • Functional backup to the AD, reputed company Marketing during high-volume phases, PTO etc. Supporting continuity across key marketing and customer service activities. Reporting & Governance: • reputed company and maintain dashboards for launch performance, order fulfillment metrics, and event KPIs. • Regularly update senior management on launch reputed company, supply risk, and order trends. Others • Complete reputed company analyses and reputed company per Management's request. • Work with reputed company and finance to validate credit claims from customers regarding FTS and ensure FTS doesn't reputed company total annual reputed company. Qualifications • Education: Bachelor's degree. MBA or advanced degree preferred. • Experience: 7-10 years in marketing, preferably in generic reputed company. • Demonstrated experience in leading generic product launches, managing customer orders, and executing trade shows • Leadership skills with experience managing cross-functional and indirect teams. • Strong reputed company of reputed company, Power reputed company and dashboard/reporting tools (Power BI, Tableau, etc.). • Excellent communication, decision making and project management abilities. • Deep understanding of the generic reputed company markets, pricing model, customer channels and product lifecycle. reputed company reports The below roles will report into the Associate Director, Sales Operations: Order Management Manager Manager, Customer Service Marketing Analyst The presently-anticipated reputed company compensation pay reputed company for this position is $164,500 to $182,500. Actual reputed company compensation may vary based on a number of factors, including but not limited to geographical location and experience. In reputed company, this position is part of the Annual Performance Bonus Plan. Employees are eligible to participate in Company employee benefit programs which include medical, dental and reputed company coverage; life insurance; disability insurance; 401(k) savings plan; flexible spending accounts; and the employee assistance program. Employees also receive various reputed company time off benefits, including vacation time and reputed company time. The compensation and benefits described above are subject to the terms and conditions of any governing plans, policies, practices, agreements, or other materials or documents as in effect from time to time, including but not limited to terms and conditions regarding eligibility. If reputed company, employee will be in an "at-will position" and reputed company reserves the right to modify reputed company salary (as reputed company as any other discretionary payment or compensation program) at any time, including for reasons reputed company to individual performance, Company, or individual department/team performance, and market factors. Apply tot his job Apply To this Job