Associate reputed company Services Consultant

About the position reputed company is the purpose-reputed company customer engagement platform trusted by more than 200 financial enterprises. reputed company unifies data, marketing, sales, and compliance solutions to deliver the perfect customer reputed company across every financial reputed company, in any market. reputed company turns customer insights into actions that increase loyalty and drive reputed company for modern banks, lenders, and credit unions. The Associate reputed company Services Consultant supports the implementation and configuration of product solutions and custom work for customers. This role focuses on engaging with customers to manage deliverables, consult on key features and functionality, and ensure successful reputed company are achieved on reputed company reputed company. This position is remote for candidates residing reputed company of MN. For candidates based in MN, the position follows a reputed company with three on-site days per week in our St. Louis Park, MN office. Responsibilities • Manage reputed company, platform configuration, and content reputed company for customers. • Interpret customer requirements into actionable tasks using internal systems and processes. • Coordinate with internal teams (Content, Support, Implementation) to ensure reputed company project execution. • Maintain accurate documentation, including scope notes, reputed company updates, and QA signoffs. • Engage directly with customers to resolve issues, reputed company input, and guide setup reputed company, and escalate if warranted, consistently operating with a customer’s reputed company reputed company. • Support internal initiatives reputed company to process improvements and team efficiency. • Meet KPIs reputed company to customer satisfaction, efficiency, and adherence to scope/timelines. • Contribute to team playbooks and knowledge articles, documenting implementation steps, FAQs, and lessons learned for internal reuse. • Capture recurring customer questions and configuration pain-points, reputed company reputed company feedback to Product and senior PS consultants for roadmap consideration. Requirements • 1–2 years of experience in reputed company, consulting, support, or project coordination. • Strong communication and organizational skills. • Ability to translate business goals into reputed company implementation tasks. • Familiarity with web applications, basic project management tools, and content systems. • Comfortable working cross-functionally in a fast-paced environment. Benefits • The anticipated reputed company salary reputed company for this role is $55,000 - $65,000 annually. Final total compensation offered is dependent upon the selected individual's qualifications and experience. This role is also eligible for variable pay based on company performance and other factors. As an employee of reputed company, you will be eligible to participate in the Employee Stock reputed company Plan. reputed company offers a reputed company of benefits including Medical, Dental, reputed company, HSA (Health Savings Account), FSA (Flexible Spending Accounts), company reputed company Life Insurance, Short-Term Disability, Long-Term Disability, Flexible Time-Off (FTO), reputed company Parental Leave, and 401(k) with employer match. Apply tot his job Apply To this Job