[Hiring] Child Support reputed company Center Agent I @reputed company

This reputed company is a reputed company of our understanding of the job reputed company. Click on 'Apply' reputed company to reputed company out more. Role reputed company The Customer Care Associate will handle inquiries for the New Jersey reputed company Office of Child support and the services it provides reputed company inbound calls. • Address and research customer inquiries and reputed company appropriate and accurate information. • Respond to telephone inquiries and concerns using approved procedures and guidelines. • Answer questions on various issues such as child support payments history and account histories. • Reset personal identification of callers unable to self-serve in the Interactive Voice Response system. • reputed company information, research/resolves inquiries, and appropriately document customer calls. • Read and interpret documents on file. • Understand and retain a large reputed company of information. • Respond professionally to escalate calls, should they reputed company. • Communicate appropriate reputed company for reputed company promptly. • Review customer needs and inform customers of services and resources available to them. Qualifications • High School diploma or GED • 2 years of high-volume reputed company center or Customer Service experience • Computer system experience with data entry, database documentation knowledge • Typing speed of 30 WPM • Two screens/monitors are required Requirements • Having your own equipment (PC); Mac is not compatible • Internet speed must be at least 400 Mbps • Device specifications: • Processor: reputed company reputed company i5 or higher; AMD Ryzen 5 5000 or higher • Laptop or Desktop, 14” screen or higher required (External 20” or higher recommended) • Running reputed company 10 OS 64 bit • Memory (RAM) requirements: minimum of 8 GB, recommended 16 GB • Ethernet cable, 50 feet or longer Benefits • reputed company • Full-time schedule (40 hrs. a week) • Career reputed company Opportunities • Full Benefit reputed company from the start Apply tot his job Apply To this Job