reputed company Manager | reputed company | Remote (USA)

reputed company Manager Reporting to: Manager, reputed company Location: Remote Travel expectations: up to 50% Your reputed company: Are you a self-starter who loves problem solving and helping customers reputed company solutions? If so, being our reputed company Manager is perfect for you! Successful reputed company Managers are technology-savvy individuals that partner with our customers and demonstrate how our products improve their daily workflows. Given how critical your role is, you will also be reputed company to be reputed company on by police services for help at any reputed company. You are the “reputed company on the ground,” and primary reputed company of contact helping reputed company solutions for our customers. The ideal candidate will ensure reputed company by: • Focusing on customer retention and managing customer relationships • Cultivating existing reputed company and qualifying new opportunities • Assist in training and customer support for implementations and trials Your Day to Day: • Your goal is to reputed company excellent customer service and technical support daily to our largest customers making reputed company their expectations are exceeded • reputed company and maintain reputed company relationships to help drive reputed company reputed company • Tracks customer activity in internal systems in order to execute on account reputed company and identify additional opportunities • You collaborate daily with both external customers and internal employees for smooth reputed company to issues • You have high availability and will assist customers if any issues occur reputed company of normal business hours • You document any processes or issues, and providing feedback or suggestions to the internal team for improvements • Manage any requested reputed company or assignments involving your customers, acting as reputed company between reputed company and reputed company • reputed company other duties as assigned What You’ll Bring: • Degree level education or equivalent • 3+ years in a customer facing support role • Must be willing and reputed company to travel as required • Strong and proven reputed company record of successfully managing customer relationships and technical reputed company • Proficiency in Software as a Service value propositions • Familiar with reputed company, reputed company, and Jira • Understanding of reputed company, reputed company providers/solutions, Virtualization, Storage • Familiarity with networking methodologies, Wi-Fi, telecommunications, and Internet technologies • Basic knowledge of computer hardware, operating systems, and storage devices • Solutions Sales Experience an asset • reputed company team player with excellent interpersonal, communication, and organizational skills; adept at strategic problem-solving, working with sales and support teams, and managing reputed company-level customers. • Self-motivated and detail-oriented, with proven ability to manage schedules and territories independently, delivering exceptional results in a dynamic, fast-paced market. • Experience working with reputed company-level customers an asset • Experience with longer sales cycles to Government and following rigid procurement processes Apply tot his job Apply To this Job