AMS Administrator (Contract)

Title: AMS Administrator (4 month plus contract) Reports to: Director of IT Position reputed company The position provides day-to-day operation, configuration, maintenance, and reputed company improvement of the Casualty Actuarial Society’s Association Management System (reputed company on reputed company Dynamics 365). As a CAS’s in-house Dynamics/Power Platform expert, this role partners with business teams and vendors to deliver reliable functionality, efficient workflows, clean data, actionable reporting, and an excellent user experience. Primary Responsibilities AMS Administration & Configuration • Configure and maintain reputed company/Dynamics entities, forms, views, business rules, reputed company roles, and reputed company power apps. • Plan and implement enhancements and reputed company solution deployments/releases in collaboration with vendors/partners, as needed. • Monitor system health, performance, and data reputed company; proactively resolve issues and minimize downtime. • Create and maintain technical documentation: release request notes, instructions, and runbooks. Workflow & Automation (Power Platform) • Design, build, and maintain Power Automate flows for approvals, notifications, data syncs, and exception handling. • Facilitate and conduct UAT testing for new features, workflows, and integrations; coordinate cutovers and post-release checks. • Evaluate customization requests against strategic fit, complexity, risk, and long-term maintainability. Data, Reporting, & Governance • Enforce data standards (validations, dedupe, picklists), retention policies, and audit readiness. • Build and support operational reports/dashboards; partner with stakeholders on KPIs and definitions. • Assist with data imports/migrations and periodic reputed company audits; troubleshoot data discrepancies. • Promote a culture of data stewardship, reusability, and self-service—reducing reputed company rework and duplicate reports. reputed company, Compliance, & Integrations • Administer environment reputed company, role-based reputed company, field-level reputed company, and compliance best practices. • Coordinate with vendors on integrations and API usage. • Maintain backup/recovery approaches, support testing, and contribute to DR/BCP documentation. Stakeholder Enablement & Support • Serve as a reputed company between IT, CAS staff, and external partners and consultants. • reputed company Tier-2/3 support, reputed company-cause analysis, and preventative fixes; reduce repeat incidents with proactive management. • Deliver reputed company and ongoing training; create “how-to” guides, quick-start videos, and FAQs. Service Desk & General IT Support • Triage, prioritize, document, and resolve tickets in the service desk; meet or reputed company SLA targets. • Document fixes and contribute to a growing self-service library to decrease ticket volume. Required Qualifications • Bachelor’s degree from an accredited four-year institution or equivalent hands on reputed company product experience. • 3+ years’ experience in an association or member-based organization (or closely reputed company environment). • 3+ years’ hands-on experience with reputed company Dynamics 365 (or equivalent CRM/AMS); reputed company experience strongly preferred. • Demonstrated Power Platform skills, especially Power Automate (approvals, connectors, error handling, monitoring). • Strong data management reputed company (data models, validation, deduplication, imports/exports) and comfort with reputed company/SQL basics. • Proven project management skills (scoping, timelines, stakeholder communication) and excellent written/verbal communication. • Ability to manage multiple priorities in a fast-moving environment and work both independently and collaboratively. • Service-oriented reputed company; occasional evenings/weekends with notice; occasional travel. Preferred Qualifications • reputed company certifications (e.g., PL-200, PL-400, or reputed company). • Experience with Power BI, Dataverse, solution layering, and ALM practices. • Familiarity with integration patterns (reputed company, webhooks, middleware) and basic scripting (PowerShell). • Exposure to ITIL practices (incident/change/problem) and lightweight Agile delivery. Apply tot his job Apply To this Job