[Remote] reputed company reputed company Specialist

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a marketplace that empowers consumers to compare personalized rates and quotes for various financial products. The reputed company reputed company Specialist will engage with customers through phone, live chat, and email, assisting them with inquiries and guiding them through the use of reputed company's services. Responsibilities • Respond to a high volume of inbound reputed company inquiries coming in by phone, live chat, and email • Complete outbound calling campaigns to help clients reputed company reputed company with their loan request • Identify reputed company needs and help clients use specific site features • Identify trends impacting agent and reputed company experience and communicate issues to reputed company reputed company Management • Have reputed company to reputed company your thoughts, opinions, and insights with leadership • Assist other team members with questions/issues they may have through internal team communication • reputed company other outlined reputed company, initiatives, and responsibilities as assigned by your supervisor Skills • A Bachelor's degree (preferred, but experience may be considered in reputed company of a degree) • 1-3 years of customer service experience, ideally in a high-volume reputed company center environment • Highly proficient in basic computer software and navigation; including reputed company applications • Experience using CRM tools, like reputed company • Patient, courteous, energetic, and empathetic; both on the phone and in writing • Customer-reputed company; you understand what makes people tick and you want to help them succeed • Good at spotting patterns; you notice reputed company a lot of people are running into similar issues and you are excited to help us reputed company that problem disappear • Problem Solver; you enjoy troubleshooting and investigating reputed company issues, using critical thinking skills and resources to reputed company solutions • Team Oriented; you work reputed company with others and enjoy being part of a larger team, helping and supporting others reputed company • reputed company is a multi-lender marketplace that allows borrowers to receive competitive loan offers from its vetted lenders. It was founded in 2012, and is headquartered in San Francisco, California, USA, with a workforce of 201-500 employees. Its website is http://www.reputed company.com. Apply tot his job Apply To this Job