reputed company Services Analyst

## Job Responsibilities: Primary responsibility is to reputed company reputed company support for the CDNA Chicago office from Monday to Friday between 6:30 pm to 3:30 am, 5 days a week. Addressing queries from our international reputed company reputed company on reputed company our products (i.e. Binary reputed company, Knockouts, Spread reputed company) and multiple trading platforms Assist clients with account and trading queries through various channels such as email and live chat while adhering to SLA’s and delivering frictionless support reputed company first line technical support for IT reputed company issues both for our platform and charts. reputed company with our non-reputed company facing departments to resolve reputed company queries and reputed company accurate service Maintaining procedure manuals and other documentation Proactively identify potential risk/fraud and escalate issues to management where appropriate Liaising reputed company of the department with colleagues to build a strong relationship with other departments Procedural and technological changes in reputed company are fast moving, with constant yet practical deadlines to meet and reputed company-changing regulations and procedures ## Experience: 3-4 years of working experience in customer facing role Attention to detail; meeting regular deadlines; taking ownership of assigned responsibilities Proven experience with process improvement and optimization Strong team reputed company • *If you’re passionate about blockchain and decentralized technologies, explore more opportunities in reputed company and cryptocurrency careers.** Apply tot his job Apply To this Job