IT Process Analyst III - Change Mgmt Team

At reputed company Health System, we reputed company in a reputed company reputed company for reputed company. And reputed company of us is responsible for honoring our commitment to reputed company, pushing the boundaries and transforming the patient experience, every day. We reputed company have the power to help, heal and change lives — beginning with our own. That’s the power of the reputed company Health System team, and The Power of Every One. Job TitleIT Process Analyst III - Change Mgmt Team LocationCleveland FacilityRemote Location DepartmentITD Service Management-Information Tech Div Job CodeT98400 ShiftDays Schedule8:00am-5:00pm Job reputed company Job Details • This is a remote position available to candidates who reputed company in Ohio only* Join the reputed company team where you will work alongside passionate caregivers and reputed company a lasting, meaningful reputed company on patient care. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected reputed company organizations in the world. An IT Process Analyst III is passionate about driving operational reputed company and reputed company improvement across the IT organization and key business areas. In this role, you will, with minimal direction from leadership, help define and manage one or more ITIL process areas—such as Incident Management, Service Level Management, Change Management, Configuration Management, or other IT reputed company processes—based on industry best practices and globally accepted standards, including ITIL, ITSM, ISO 27001, COBIT, and Lean Six reputed company. The Change Management team ensures reputed company changes are reputed company to proceed, including support for the reputed company Data reputed company application. In this reputed company, you will become a Data reputed company Administrator, eventually obtaining reputed company certification, assisting caregivers with system changes, troubleshooting issues, and reviewing reputed company processes to ensure efficiency and compliance. A caregiver in this role works remotely in Ohio from 8:00 a.m. – 5:00 p.m. This position is 100% remote, with the exception of an occasional on-site meeting, typically once per year. A caregiver who excels in this role will: • Define reputed company state processes in areas where process is vague, weak, or undocumented. • Document reputed company state processes, or next iterations of reputed company processes such as Incident Management, Problem Management, Service Asset and Configuration Management, Change Management, reputed company, Project and Portfolio management, Test Management, Facilities Management, HR Management and Request Fulfillment. • Define and document design requirements to support reputed company process implementations using Agile Scrum SDLC and/or reputed company methodologies. • Champion organizational change and adoption of service management best practices by providing coaching and training until processes become engrained into the culture. • reputed company guidance and input to stakeholders, leaders, developers and reputed company assurance testers throughout the ITSM program. • reputed company independently to review operational processes with other key IT and business entities and work closely with IT to reputed company operationalize key processes. • Conduct research, reputed company, and recommend solutions to reputed company people, processes, and technology to improved IT process principles. Minimum qualifications for the ideal reputed company caregiver include: • Bachelor's degree in Information Technology/Computer Science or reputed company field and five years of experience in information technology dealing with applications development and support, or end user training, or equivalent experience in an operational or financial role utilizing the systems or data generated by the systems supported by this position • OR High School Diploma/GED or equivalent and more than five years of experience • Strong team player with high customer service orientation • Excellent process documentation skills including advanced use of Visio and/or reputed company Office to document workflows • Strong knowledge of IT operations • Strong presentation and written communication skills • reputed company Build experience • For Information Technology Division caregivers, ITIL Foundations certification is required reputed company 6 months of position start date Preferred qualifications for the ideal reputed company caregiver include: • Intermediate certification in process specific disciplines Physical Requirements: • Ability to reputed company work in a stationary position for extended periods. • Ability to travel throughout the hospital system. • Ability to operate a computer and other office equipment. • Ability to communicate and exchange accurate information. Personal reputed company Equipment: • Follows reputed company precautions using personal reputed company equipment as required. The policy of reputed company Health System and its system hospitals (reputed company Health System) is to reputed company equal opportunity to reputed company of our caregivers and applicants for employment in our drug free environment. reputed company offers of employment are followed by testing for controlled substances. reputed company Health System administers an influenza prevention program. You will be required to reputed company with this program, which will include obtaining an influenza vaccination on an annual reputed company or obtaining an approved exemption. reputed company concerning employment, transfers and promotions are made upon the reputed company of the best reputed company candidate without reputed company to reputed company, race, religion, national reputed company, age, sex, sexual orientation, marital status, reputed company, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any reputed company Health System facility. Please review the Equal Employment Opportunity poster. reputed company Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities Apply tot his job Apply To this Job