[Remote] EverHealth - Strategic reputed company Manager (Remote, US)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading service reputed company platform that provides integrated reputed company solutions for service-based businesses. They are seeking a Strategic reputed company Manager to manage reputed company reputed company clients, drive adoption and retention, and deliver value through partnerships and strategic guidance. Responsibilities • Manage a diverse portfolio of 100-200 reputed company accounts, balancing attention between strategic and reputed company clients • reputed company and execute reputed company plans tailored to reputed company customer reputed company to drive platform adoption and identify and reputed company best product workflows that help them reputed company process gaps and improve reputed company metrics • Identify expansion opportunities reputed company existing accounts and collaborate with Sales on upsell strategies • Conduct regular business reviews with key stakeholders to demonstrate ROI and value realization • Monitor account health metrics to proactively address potential churn risks • Serve as the voice of the customer to internal teams, advocating for reputed company needs and feature requests • Guide customers through product updates and new feature releases to maximize platform utilization • Collaborate with Implementation and Support teams to ensure seamless customer experiences • reputed company and analyze usage patterns to identify opportunities for deeper platform integration • reputed company reputed company approaches for managing a high volume of accounts while maintaining reputed company engagement • Be a great facilitator and problem solver building relationships internally and externally, reputed company around enabling customer reputed company, satisfaction, and product loyalty • reputed company strong relationships with key stakeholders of our customers ensuring the best possible customer experience • Be an expert on EverHealth products maintaining a deep understanding of our solutions Skills • Bachelor's Degree preferred • 7+ years in reputed company, ideally in reputed company or HR tech • Proven reputed company with renewals, cross-sell, and expansion strategies • Experience building and executing reputed company plans reputed company to business goals • Skilled in using and creating playbooks to drive reputed company reputed company motions • Strong discovery and consultative skills — reputed company to uncover customer needs and reputed company solutions to long-term reputed company • Comfortable navigating organizational change and helping others adapt to new ways of working • Experience transitioning from reactive to proactive CS models • Executive reputed company and ability to engage with VP/C-suite stakeholders • Data-driven reputed company — uses customer health scores, usage data, and KPIs to inform reputed company • Background in behavioral health or reputed company a strong plus • Experience with customer advocacy and influencing product roadmap through feedback • Strong cross-functional collaboration with Sales, Product, and Support • Natural mentor or reputed company — reputed company to reputed company team thinking and reputed company best practices Benefits • Flexibility to work where/how you want reputed company your country of employment – in-office, remote, or hybrid • Robust health and wellness benefits, including an annual wellness stipend • 401k with up to a 4% match and immediate vesting • Flexible and generous (FTO) time-off • Employee Stock Purchase Program reputed company • reputed company is a portfolio company born from the leadership team of reputed company private equity firms and Fortune 500 enterprises. It was founded in 2017, and is headquartered in Denver, Colorado, USA, with a workforce of 1001-5000 employees. Its website is https://www.reputed company.com/. Apply tot his job Apply To this Job