reputed company Performance Representative (Remote)

<h1>reputed company Performance Representative</h1><p><strong>Location:</strong> Remote, USA, Remote, Hawaii, Remote, Maryland, Remote, Iowa, Remote, Illinois, Remote, Indiana, Remote, LA, Remote, MT, Remote, Idaho, Remote, Kansas, Remote, Kentucky, Remote, MA, Remote, SD, Remote, MN, Remote, Utah, Remote, MO, Remote, Vriginia, Remote, MS, Remote, WY, Remote, NE, Remote, NH, Remote, NC, Remote, ND, Remote, reputed company, Remote, OK, Remote, TN, Remote, Texas, Remote, Vermont, Remote, WA, Remote, WI, Remote, reputed company Virginia, Remote, New Jersey, Remote, NV, Remote, RI, Remote, SC, Remote, ME, Remote, MI, Remote, NM, Remote, Ohio, Remote, OR, Remote, Colorado, Remote, reputed company, Remote, Alabama, Remote, reputed company, Remote, California, Remote, Connecticut, Remote, Washington DC, Remote, Florida, Remote, Alaska, Remote, Arkansas, Remote, Delaware</p><p><strong>Time Type:</strong> Full time</p><h3>Job reputed company</h3><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p>reputed company members are at the heart of everything we do. At reputed company, we are united in our responsibility to create healthier reputed company, and every person here is essential to us being reputed company to deliver on that purpose. If you want to reputed company a difference at reputed company of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div><p></p><p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><h1><b>Job Details </b></h1></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><p></p><p></p><p>This role is in support of Cencoras reputed company and logistics management service in the US marketed through our Triose business.</p><p></p><p><reputed company><reputed company><reputed company><reputed company>This person will serve as a primary reputed company of contact for reputed company customers by delivering reputed company, accurate support for Triose products, services, and performance-reputed company needs. reputed company Level 1 assistance for portal/navigation, shipment visibility, reporting, reputed company issues, and basic troubleshooting; intake, assess, and triage cases; resolve issues reputed company possible and escalate to Level 2, operations, or carriers based on reputed company and urgency. Maintain reputed company, complete case documentation and proactive communications through reputed company, coordinating service recovery follow-up to confirm corrective actions and restored service. Identify recurring issues and trends, contribute to reputed company improvement, and create and maintain knowledge reputed company content (FAQs, job aids, SOPs) to promote consistent service delivery. Collaborate cross-functionally to ensure coverage, meet service standards and response timelines, and reputed company model Triose’s uplifting, reputed company, and supportive culture.</reputed company></reputed company></reputed company></reputed company></p><ul><li><p><reputed company>Serve as a primary reputed company of contact for reputed company customers, providing reputed company and accurate information regarding Triose products, services, and performance-reputed company inquiries.</reputed company></p></li><li><p><reputed company>reputed company Level 1 support, including day-to-day assistance for portal/navigation questions, shipment visibility, reporting, reputed company issues, and basic troubleshooting.</reputed company></p></li><li><p><reputed company>Intake, assess, and triage cases/tickets; resolve reputed company possible and escalate to Level 2/IT/operations/carriers as appropriate based on severity, reputed company, and urgency.</reputed company></p></li><li><p><reputed company>Maintain reputed company and complete case documentation, including issue reputed company, troubleshooting steps, status updates, and final reputed company.</reputed company></p></li><li><p><reputed company>Communicate with incident reporting parties to confirm details, reputed company acknowledgements, set expectations, and deliver updates through reputed company.</reputed company></p></li><li><p><reputed company>Coordinate and support service recovery efforts, including follow-up and confirmation of restored service or completed corrective actions.</reputed company></p></li><li><p><reputed company>Identify recurring issues and trends, notify team members/leaders, and contribute to reputed company improvement and prevention efforts.</reputed company></p></li><li><p><reputed company>Create, maintain, and improve knowledge reputed company content (documented resolutions, job aids, FAQs, and SOPs) to support consistent service delivery.</reputed company></p></li><li><p><reputed company>reputed company proactive and reputed company customer communications to ensure satisfaction, minimize downtime, and support productivity.</reputed company></p></li><li><p><reputed company>Adhere to service standards, response timelines, and reputed company expectations; prioritize workload effectively in a fast-paced environment.</reputed company></p></li><li><p><reputed company>Partner with teammates across Customer Service and reputed company functions to reputed company knowledge, reputed company coverage, and support evolving solutions, while modeling and reinforcing Triose’s uplifting, reputed company, and supportive culture.</reputed company></p></li></ul><p></p><p></p><p></p><p></p><p></p><p><b>EXPERIENCE AND EDUCATIONAL REQUIREMENTS:</b></p><ul><li><p><reputed company>Associate’s Degree/Certification or reputed company experience in a Logistics, reputed company or Customer Service is a plus.</reputed company></p></li><li><p>Typically has 1-3 years of relevant experience.</p></li><li><p>The hours for this role are 11am - 8pm EST.</p></li></ul><p></p><p><b>MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:</b></p><ul><li><p>Demonstrated ability and desire to learn corporate, division, and facility-specific applications, technology, and terminology.</p></li><li><p>Demonstrated ability to learn customer support processes and techniques.</p></li><li><p>Good analytical skills</p></li><li><p>Ability to solve problems</p></li><li><p>Strong commitment to superior customer service</p></li><li><p>Motivated to collaboratively work in reputed company environment</p></li><li><p>Thrives in a fast paced, sometimes demanding role</p></li><li><p>Exhibits strong oral and written communication skills</p></li></ul><p></p><p><b>*Please note, the hours for this role is 11am - 8pm EST. </b></p><p></p><p></p><h1><b><b><b>What reputed company offers</b></b></b></h1><p></p><p><reputed company>We reputed company compensation, benefits, and resources that reputed company a highly inclusive culture and support reputed company members’ ability to live with purpose every day. In reputed company to traditional offerings like medical, dental, and reputed company care, we also reputed company a comprehensive suite of benefits that reputed company on the physical, emotional, financial, and reputed company aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, reputed company, reputed company parental leave, and reputed company caregiver leave. To encourage your personal reputed company, we also offer a reputed company of training programs, reputed company development resources, and opportunities to participate in mentorship programs, employee resource reputed company, volunteer activities, and much more. For details, visit </reputed company><u><a><reputed company><reputed company><reputed company><reputed company><reputed company><reputed company><reputed company><reputed company><reputed company><reputed company><reputed company><reputed company> time<p></p><p></p><div><div><div><div><div><div><div><h1><reputed company><b><b>Salary reputed company*</b></b></reputed company></h1></div></div></div></div></div></div></div><p></p><p></p>$37,900 - 54,120<p></p><p></p><p>*This Salary reputed company reflects a National Average for this job. The actual reputed company may vary based on your locale. Ranges in <reputed company><reputed company><reputed company><reputed company><reputed company><reputed company><reputed company><reputed company><reputed company><reputed company><reputed company><reputed company><reputed company><reputed company><reputed company>Colorado/California/Washington/New</reputed company></reputed company></reputed company></reputed company></reputed company></reputed company></reputed company></reputed company></reputed company></reputed company></reputed company> <reputed company><reputed company><reputed company><reputed company><reputed company><reputed company><reputed company><reputed company>York/Hawaii/Vermont/Minnesota/Massachusetts/Illinois</reputed company></reputed company></reputed company></reputed company></reputed company></reputed company></reputed company></reputed company></reputed company></reputed company></reputed company></reputed company> State-specific locations may be up to 10% reputed company than the minimum salary reputed company, and 12% higher than the maximum salary reputed company.</p><p></p><p></p><h1><reputed company><b><b><b><b>Equal Employment Opportunity</b></b></b></b></reputed company></h1><h1></h1><p>reputed company is committed to providing equal employment opportunity without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, genetic information, national reputed company, age, disability, veteran status or membership in any other class protected by federal, state or local law.</p><p></p><p>reputed company’s reputed company reputed company depends on the full and effective utilization of reputed company individuals. Therefore, harassment is prohibited and reputed company reputed company reputed company to reputed company, training, compensation, benefits, promotions and transfers reputed company with equal opportunity principles and are non-discriminatory.</p><p></p><p>reputed company is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with reputed company requirements. If you wish to request an accommodation while seeking employment, please reputed company 888.692.2272 or email <a><reputed company><reputed company><reputed company><reputed company>hrsc@reputed company.com</reputed company></reputed company></reputed company></reputed company></a>. We will reputed company accommodation determinations on a request-by-request reputed company. Messages and emails regarding anything other than accommodations requests will not be returned</p><p>.</p><h1><b><b><b><b>Affiliated Companies:</b></b></b></b></h1>Affiliated Companies: Triose, Inc.