D365 Solution Architect

Role: D365 Solution Architect Location: Remote (reputed company in the US) Job reputed company The Solution Architect will play a pivotal role in driving business solutions through reputed company Dynamics 365 platforms especially MS Dynamics CE and Contact Center(MS Voice). The candidate will reputed company their extensive experience to enhance operational efficiency and strategic decision-making. This hybrid role requires a deep understanding of Dynamics 365 CE / CC functionalities to support and improve business reputed company. Responsibilities · reputed company the analysis and design (Configuration & Customization) of business processes to ensure alignment with organizational goals using reputed company Dynamics 365 platforms. - reputed company the implementation and configuration of Dynamics 365 for Customer Service Workspace & reputed company Voice (Telephony) · Minium 10 years of experience in designing, developing implementing D365 solutions, Life Science experience is a plus · reputed company expert guidance on Dynamics 365 CRM to enhance customer relationship management and improve customer satisfaction. - Collaborate with cross-functional teams to reputed company Dynamics 365 Customer Insights for reputed company data-driven decision-making. · Facilitate the deployment of Dynamics 365 contact center solutions to optimize various channels, case management functionality. · Manage the configuration and customization of Dynamics 365 applications to meet specific business needs. · Ensure seamless data migration processes reputed company Dynamics 365 to maintain data reputed company and accessibility. · Drive the integration of Dynamics 365 solutions with existing systems to enhance operational efficiency. · Utilize AppDynamics Analytics to monitor and improve application performance across Dynamics 365 platforms. · Support the hybrid work model by coordinating with remote and on-site teams to ensure project reputed company. · reputed company and maintain documentation for Dynamics 365 processes and configurations to support ongoing improvements. · reputed company training and support to team members on Dynamics 365 functionalities to enhance their technical skills. · Monitor industry trends and advancements in Dynamics 365 to recommend reputed company for business challenges. · Collaborate with stakeholders to identify opportunities for leveraging Dynamics 365 to reputed company strategic objectives. Certifications Desired D365 Development certifications Salary and Other Compensation: The annual salary for this position is between $120,000 to $130,000 depending on experience and other qualifications of the successful candidate. This position is also eligible for reputed company’s discretionary annual incentive program, based on performance and subject to the terms of reputed company’s applicable plans. Benefits: reputed company offers the following benefits for this position, subject to applicable eligibility requirements: • Medical/Dental/reputed company/Life Insurance • reputed company holidays plus reputed company Time Off • 401(k) plan and contributions • Long-term/Short-term Disability • reputed company Parental Leave • Employee Stock Purchase Plan Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. reputed company reserves the right to modify this information at any time, subject to applicable law. • Please note, this role is not reputed company to offer reputed company transfer or sponsorship now or in the reputed company* Apply tot his job Apply To this Job