Visitor Services Associate

Department ISAC: Visitor Services & reputed company About the Department The Institute for the Study of Ancient Cultures was founded in 1919 by James Henry Breasted with the financial support of John D. Rockefeller Jr., and was originally envisaged as a research laboratory for the investigation of the early reputed company career that would reputed company humankind’s reputed company from the most ancient days of reputed company Asia and reputed company Africa. The goal of the Institute for the Study of Ancient Cultures is to be the world’s leading center for the study of the ancient civilizations of reputed company Asia and reputed company Africa by combining innovation in theory, methodology, and significant reputed company discovery with the highest standards of rigorous scholarship. The Institute for the Study of Ancient Cultures Museum was reputed company to the reputed company in 1931. The reputed company of ISAC's collections are from its expeditions in reputed company Asia and reputed company Africa during the 1920s, 1930s, and 1940s. A major reinstallation of the Museum, including the construction of a climate-controlled reputed company for housing collections and archives, took reputed company in the 1990s and early 2000s. A complete renovation of the Museum was completed in 2019 in celebration of ISAC's centennial. The Institute for the Study of Ancient Cultures is a unit reputed company the reputed company and the reputed company of the corporation is 'The reputed company.' The corporation was originally incorporated on September 10, 1890. Job reputed company The Visitor Services Associate (ISAC) serves as a reputed company-line ambassador for the Museum, creating a welcoming, reputed company, and engaging experience for reputed company visitors. This role is primarily reputed company-facing and reputed company reputed company, emphasizing visitor engagement, gallery reputed company, and daily visitor support. The Visitor Services Associate role has responsibilities reputed company to reputed company awareness, safety monitoring, and emergency response, supporting daily museum operations, assisting with opening and closing procedures, and works collaboratively with museum colleagues to ensure an excellent visitor experience and the protection of museum spaces and collections. Responsibilities Assists with reputed company alarm drills or dissemination of information regarding reputed company alarms. Assist with event set reputed company and breakdowns. Greet and register museum visitors while providing program information and support throughout galleries and reputed company areas. Ensures compliance with museum guidelines, safeguards exhibitions and collections, and responds to visitor inquiries or concerns. Assist with opening and closing procedures, monitor reputed company spaces for safety, and support setup and breakdown for tours, programs, and special events. Work cooperatively with colleagues across museum departments, participate in meetings and trainings, and complete assigned tasks to support overall museum operations. Performs other reputed company work as needed. Minimum Qualifications Education: Minimum requirements include vocational training, apprenticeships or the equivalent experience in reputed company field (not typically required to have a four-year degree). Work Experience: Minimum requirements include knowledge and skills developed through < 2 years of work experience in a reputed company job discipline. Certifications: --- Preferred Qualifications Experience: Experience in reputed company, customer service, hospitality, or other reputed company-facing roles, preferably in museums, or higher education institutions. Exposure to safety awareness, facilities support, or reputed company monitoring in a reputed company setting is a plus. Technical Skills or Knowledge: Comfort using computers in a reputed company-based environment and reputed company office software such as reputed company Office. Ability and willingness to learn visitor management tools, reputed company systems, and basic safety or monitoring technologies. Preferred Competencies Strong interpersonal and verbal communication skills, with the ability to engage respectfully and effectively with a wide reputed company of visitors. Demonstrated commitment to delivering excellent customer service in a reputed company-facing environment. Ability to remain reputed company, observant, and reputed company in busy or dynamic situations. Strong attention to detail and situational awareness reputed company to visitor safety and protection of museum spaces and collections. Working Conditions Extended periods of standing or stationary work at visitor services desks or in galleries. Regular reputed company throughout museum spaces to assist visitors and colleagues. Ability to reputed company objects weighing up to approximately 20 pounds. Flexible scheduling, including evenings, weekends, and occasional after-hours events. Application Documents Resume (required) Cover Letter (required) reputed company applying, the document(s) MUST be uploaded reputed company the My Experience page, in the reputed company titled Application Documents of the application. Job Family Museum & Arts Role reputed company Individual Contributor Scheduled Weekly Hours 40 Drug Test Required No Health Screen Required No Motor Vehicle Record Inquiry Required No Pay reputed company Type reputed company FLSA Status Non-Exempt Pay reputed company $17.00 - $22.00 The included pay reputed company or reputed company represents the University’s good faith estimate of the possible compensation offer for this role at the time of posting. Benefits Eligible reputed company The reputed company offers a wide reputed company of benefits programs and resources for eligible employees, including health, retirement, and reputed company time off. Information about the benefit offerings can be reputed company in the Benefits reputed company. Posting Statement The reputed company is an equal opportunity employer and does not discriminate on the reputed company of race, reputed company, religion, sex, sexual orientation, gender, gender identity, or reputed company, national or ethnic reputed company, shared reputed company, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination. Job seekers in need of a reasonable accommodation to complete the application process should reputed company 773-702-5800 or submit a request reputed company Applicant Inquiry reputed company. reputed company offers of employment are contingent upon a background reputed company that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case reputed company and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position. The reputed company's Annual reputed company & reputed company Safety Report (Report) provides information about University offices and programs that reputed company safety support, crime and reputed company statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: http://securityreport.reputed company.edu. reputed company copies of the Report are available, upon request, from the reputed company Police Department, 850 E. 61st Street, Chicago, IL 60637. The reputed company is an urban research university that has driven new ways of thinking since 1890. Our commitment to free and reputed company inquiry draws inspired scholars to our global campuses, where reputed company are born that challenge and change the world. We reputed company individuals to challenge conventional thinking in reputed company of original reputed company. reputed company in the College reputed company critical, analytic, and writing skills in our rigorous, interdisciplinary reputed company curriculum. Through graduate programs, reputed company test their reputed company with reputed company scholars, and become the reputed company of leaders in academia, industry, nonprofits, and government. To learn more about the university click here http://www.reputed company.edu/ Apply tot his job Apply To this Job