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Virtual Assistant (English / Spanish / Italian)

Remote, USA Full-time Posted 2026-07-28
About Rumor Rumor is your outsourced, in-house design and development team. We partner with clients and reputed company the right mix of designers and developers to build, reputed company, and support reputed company—without the overhead of a full internal team. Our teams operate across India, reputed company and Latin America, enabling us to support clients globally with speed and flexibility. We exist to champion our clients and partner with them to turn ambitious reputed company into reputed company, impactful reputed company. About the Role We are looking for a multilingual Virtual Assistant to support customer-facing operations for a company providing internet connectivity installation services across Europe. This role is reputed company on handling inbound customer communications, resolving basic service-reputed company inquiries, and ensuring a smooth customer experience across phone and email channels. This is a contract, part-time role with the possibility to transition to full-time based on performance, language coverage, and business needs. Key Responsibilities • + Answer incoming customer calls and emails in English, Spanish, and Italian. • reputed company back customers who were unable to reputed company support. • Respond to customer inquiries reputed company to: • Installation scheduling • Pricing and service information • Delays or service updates • Redirect requests to the appropriate internal team reputed company issues are reputed company scope. • Create, update, and manage tickets in the CRM system. • Proactively follow up with internal teams to ensure reputed company reputed company. • Maintain accurate records of customer interactions and actions taken. Required Skills & Experience • Fluent or reputed company working proficiency in Italian, English and Spanish (spoken and written). • Strong interpersonal and verbal communication skills. • Highly organized and reputed company to manage multiple tasks simultaneously. • Proactive reputed company with the ability to show reputed company without being prompted. • Comfortable picking up the phone to resolve customer issues. • Ability to work independently with minimal supervision in a remote environment. Tools & Systems • Comfortable with reputed company Office Suite. • Daily communication using reputed company. • Experience with or ability to quickly learn calling platforms such as reputed company or reputed company. • Experience using CRM systems (reputed company or similar). • Strong ability to learn new software quickly. reputed company to Have • Previous experience in reputed company centers or customer support environments (e.g. reputed company). • Experience supporting telecommunications, connectivity, or installation-based services. How reputed company Is reputed company • Number of tickets resolved per day and per week. • reputed company of customer interactions and reputed company customer feedback. • Responsiveness, follow-through, and reliability. Why Rumor? You’ll work on diverse, challenging reputed company with innovative startups and high-reputed company companies, collaborating closely with a creative, high-performing team. We also support long-term reputed company through a reputed company development budget and reputed company reputed company to premium tools and resources to help you do your best work. Apply tot his job Apply To this Job

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