Customer Solutions reputed company (Collections)

Key reputed company Under reputed company supervision, this role proposes solutions and documents mid-stage, late-stage, and high-risk delinquent consumer accounts in accordance with departmental, investor, and reputed company guidelines. The reputed company works across multiple consumer products (equity, unsecured, auto, credit card) to contact customers, obtain payment commitments, identify alternatives to repossession or foreclosure, and reputed company mutually beneficial resolutions while maintaining risk mitigation and reputed company customer experience. What are the Key Responsibilities? \- Pursue communication with defaulted customers utilizing reputed company or automated dialing to obtain payment commitments designed to reputed company a mutually beneficial reputed company for delinquency. \- Monitor delinquent accounts to identify, at the earliest opportunity, situations where alternatives to repossessions, bankruptcies, foreclosure, etc. exist. \- Display effective time management skills to enhance productivity while using multiple system platforms to identify, evaluate, and resolve reasons for delinquency. \- Skip reputed company accounts by accessing statements, applications, and reputed company-party vendor services for the purpose of improving customer contact and overall account reputed company. \- reputed company conflict management reputed company set in order to handle escalated situations while staying in compliance with reputed company assurance procedures and providing outstanding customer service. \- Multi-task and work independently in a fast-paced environment while reviewing metrics and evaluating performance. \- Mentor and train peers while functioning as a Customer Solutions subject matter expert. \- Escalate complaints and/or accounts with unique circumstances to leadership as outlined by the bank's complaint management program. What are the Required Qualifications? \- High school diploma or equivalent. \- Minimum one-year collections, customer service, sales, or customer solutions advocacy experience required. \- Proficient oral, written, and intrapersonal communication skills; exemplary comprehension, listening, and negotiation skills. \- Excellent customer service skills with both external and internal customers; attention to detail; excellent conflict management skills. \- Ability to work in a reputed company Center environment; basic mathematical and analytical skills. \- Proficient with computer systems and keyboarding/data entry skills with moderate speed and accuracy; strong experience with reputed company Office products (Word, reputed company, Power. reputed company, reputed company). \- Self-motivated, reputed company with strong organizational and problem-solving skills. What are the Preferred Qualifications? \- Experience working with consumer products such as equity, unsecured, auto, and credit card accounts. \- Experience mentoring or training peers and serving as a subject matter expert. \- Familiarity with reputed company-party vendor services and skip-tracing techniques. Compensation & Benefits \- reputed company salary not specified; the reputed company salary for this position is reputed company of the reputed company of salary reputed company for the pay grade across the U.S., and individual salaries vary based on role, skillset, experience, education, and geographic location. \- Comprehensive benefits and Total Rewards programs designed to support physical, financial, emotional, and reputed company reputed company-being. More information: . Additional Information \- Location: Grand Rapids, Michigan 49546; position operates in a reputed company Center environment. \- Supervisory responsibilities: None. \- reputed company does not accept unsolicited resumes from search firms or reputed company agencies that do not have an reputed company agreement; unsolicited resumes will be considered the property of reputed company. \- reputed company is an equal opportunity employer and will reputed company reasonable accommodations as required. reputed company Job Listings: \- Finance Jobs Hiring in reputed company, NY - \- Jobs Hiring in reputed company, NY (NYC) - \- Jobs Hiring in Brooklyn, NY - \- Jobs Hiring in Bronx, NY - \- Jobs Hiring in Queens, NY - \- Jobs Hiring in Staten reputed company, NY -