[Remote] GoHighLevel Automation and AI Specialist
Note: The job is a remote job and is open to candidates in USA. Wenning Branding is seeking a highly skilled HighLevel Software Specialist with expertise in building automation systems and AI agents on the GoHighLevel platform. The role involves designing advanced workflows, configuring AI agents, and managing community engagement to drive conversions and retention.
Responsibilities
• Design, build, and maintain advanced automation workflows including conditional logic, triggers, wait steps, branching, lead scoring, pipeline movement, and multi-channel follow-up
• Implement automations for missed calls, form submissions, chat interactions, appointment scheduling, and long-term nurturing
• Debug, optimize, and document workflows to ensure clean execution and scalability
• Build and configure AI chat and voice agents inside HighLevel for websites, funnels, SMS, and inbound calls
• Train AI agents using custom knowledge bases, FAQs, and business-specific logic
• Set up guardrails, fallback logic, escalation rules, and human handoff workflows
• Optimize AI responses for accuracy, tone, compliance, and conversion
• Build, manage, and customize HighLevel Communities including structure, access levels, permissions, and onboarding flows
• Automate community invites, role assignments, content drip, and engagement triggers
• Integrate Communities with CRM pipelines, memberships, and automation workflows
• Maintain a clean, intuitive community experience that supports education, retention, and upsells
• Build and optimize landing pages, funnels, forms, and surveys inside HighLevel
• Configure CRM pipelines, opportunities, tags, custom fields, and reporting
• Manage email and SMS campaigns with segmentation, compliance, and deliverability best practices
• Set up and manage affiliate programs including tracking and attribution
• Analyze funnel, automation, and AI performance and make data-driven improvements
• Collaborate with marketing and leadership teams to align HighLevel builds with campaign goals
• Provide internal documentation and light training when needed
Skills
• Proven, real-world experience with GoHighLevel automations beyond basic templates
• Hands-on experience building and managing AI agents inside HighLevel
• Deep familiarity with HighLevel Communities and their integration with automations and CRM
• Strong understanding of lead lifecycle, conversion optimization, and system logic
• Ability to work independently, manage multiple systems, and troubleshoot efficiently
• Excellent attention to detail and communication skills
• HighLevel Certification
• Experience with voice AI, missed-call text-back systems, and appointment routing
• Knowledge of HTML and CSS for advanced page customization
• Familiarity with Meta Ads, Google Ads, pixels, and attribution tracking
• Experience managing agency-level HighLevel environments
Company Overview
• Wenning Branding provides you with high quality trade show displays and products for your future exhibits. It was founded in 2015, and is headquartered in Monroeville, Pennsylvania, USA, with a workforce of 11-50 employees. Its website is https://wenningbranding.com/.
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