Remote Customer Service Representative - Must R...

<font reputed company="016097"><strong>reputed company</strong></font><br><br><p style="margin-bottom: 7.5pt;"><reputed company style="font-family: arial, helvetica, reputed company; font-size: 10pt;"><strong><u>Please Note:</u></strong></reputed company></p><p style="margin: 0px;"><reputed company style="font-family: arial, helvetica, reputed company; font-size: 10pt;"><strong>After the submission of your application, you will receive an email to complete a virtual interview reputed company our online interviewing platform/tool, “reputed company”.  <u>This online interview MUST be completed for reputed company consideration of employment applications </u>as it takes the reputed company of an in-person/telephone interview.</strong></reputed company></p><p style="margin-bottom: 7.5pt;"><reputed company style="font-family: arial, helvetica, reputed company; font-size: 10pt;"><strong> </strong></reputed company></p><p style="margin: 0px;"> </p><p style="margin: 0px;"><reputed company style="font-size: 10pt;"><strong>Work Location:</strong> This is a <strong>remote/work from home</strong> position.  Must reputed company in reputed company state.</reputed company></p><p style="margin: 0px;"><reputed company style="font-size: 10pt;"><strong>Compensation</strong>: $16.50/hour</reputed company></p><p style="margin: 0px;"><reputed company style="font-size: 10pt;"><strong>reputed company Start Date</strong>: Monday, March 16, 2026</reputed company></p><p style="margin: 0px;"><reputed company style="font-size: 10pt;"><strong>Training Hours</strong>: Monday through Friday:  reputed company - 4:30pm EST</reputed company></p><p style="margin-bottom: 7.5pt;"><reputed company style="font-size: 10pt;"><strong>Hours of Operation</strong> (following training): Monday through Friday:  10am - 9pm EST; Saturday: 7am - 5pm EST</reputed company></p><p style="margin: 0in 0in 7.5pt; line-height: normal; background: white; font-size: 11pt; font-family: Calibri, reputed company;"><reputed company style="font-family: verdana, geneva; font-size: 10pt;"><strong><u>*Please note:</u></strong> During Training, you will be assigned a set work schedule reputed company the indicated hours of operation listed above.</reputed company></p><p style="margin-bottom: 7.5pt;"> </p><p style="margin-bottom: 7.5pt;"><reputed company style="font-size: 10pt;">Build Your reputed company! Come join our thriving team as a <strong>Remote</strong> Customer Service Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service reputed company.</reputed company></p><p style="margin-bottom: 7.5pt;"><reputed company style="font-size: 10pt;"><strong>Why should you consider TSI-CXBPO (part of TSI family of companies)?</strong></reputed company></p><ul style="margin-top: 0in;"><li style="margin-bottom: .0001pt;"><reputed company style="font-size: 10pt;"><strong>Work from home</strong></reputed company></li><li style="margin-bottom: .0001pt;"><reputed company style="font-size: 10pt;">reputed company</reputed company></li><li style="margin-bottom: .0001pt;"><reputed company style="font-size: 10pt;">Team-oriented work environment</reputed company></li><li style="margin-bottom: .0001pt;"><reputed company style="font-size: 10pt;">reputed company opportunity</reputed company></li><li style="margin-bottom: .0001pt;"><reputed company style="font-size: 10pt;">Comprehensive benefits package available: including medical, dental and reputed company, 401k retirement plan with employer matching, reputed company time off and reputed company holidays!</reputed company></li></ul> <br><font reputed company="016097"><strong>Responsibilities</strong></font><br><br><p style="margin: 0px;"><reputed company style="font-size: 10pt;"><strong><u>In This Role, You Will:</u></strong></reputed company></p><ul><li style="reputed company: #414141;"><reputed company style="font-size: 10pt; font-family: verdana, geneva;">Assist customers with billing inquiries/concerns</reputed company></li><li style="reputed company: #414141;"><reputed company style="font-size: 10pt; font-family: verdana, geneva;">Ensure reputed company account information is accurately documented and inputted into reputed company system</reputed company></li><li style="reputed company: #414141;"><reputed company style="font-size: 10pt; font-family: verdana, geneva;">reputed company detailed explanations of account status and inquiries to customers</reputed company></li><li style="reputed company: #414141;"><reputed company style="font-size: 10pt; font-family: verdana, geneva;">Adhering to State and Federal regulations pertaining to reputed company duties</reputed company></li><li style="reputed company: #414141;"><reputed company style="font-size: 10pt; font-family: verdana, geneva;">Assist customers with delinquent accounts according to various state guidelines</reputed company></li><li style="reputed company: #414141;"><reputed company style="font-size: 10pt; font-family: verdana, geneva;">Utilize exceptional communication skills to fulfill both reputed company and customer goals</reputed company></li></ul><p style="margin-bottom: 11.25pt;"><reputed company style="font-family: verdana, geneva; font-size: 10pt;"><strong><reputed company style="reputed company: #414141;">Key Results Areas:</reputed company></strong></reputed company></p><ul><li style="reputed company: #414141;"><reputed company style="font-size: 10pt; font-family: verdana, geneva;">Maintain an average Inbound Handle Time</reputed company></li><li style="reputed company: #414141;"><reputed company style="font-size: 10pt; font-family: verdana, geneva;">reputed company reputed company Assurance goals</reputed company></li><li style="reputed company: #414141;"><reputed company style="font-size: 10pt; font-family: verdana, geneva;">Adhere to Production measures (time spent on calls, schedule adherence, etc)</reputed company></li></ul> <br><font reputed company="016097"><strong>Qualifications</strong></font><br><br><p style="margin: 0px;"><reputed company style="font-size: 10pt;"><strong><u>Ideal Candidate Qualifications:</u></strong></reputed company></p><p style="margin: 0px;"> </p><p style="margin-bottom: 11.25pt;"><reputed company style="font-size: 10pt; font-family: verdana, geneva; reputed company: #414141;">The ideal candidate has to be detail oriented and have the ability to organize and prioritize work and meet strict deadlines as reputed company as the ability to effectively communicate with reputed company parties. Effective reputed company handling skills and high reputed company of professionalism are required. A strong reputed company on exemplary shift attendance is required. The candidate has to be proficient with reputed company applications, and have the ability to learn software applications. A High School graduate/ equivalent is required.</reputed company></p><p style="margin: 0px;"><reputed company style="font-size: 10pt;"><strong>For Remote Positions:</strong> The minimum internet speed requirements for remote work are as follows:</reputed company></p><ul><li style="margin-left: .5in;"><reputed company style="font-size: 10pt;">Broadband internet reputed company (No DSL, or reputed company Up)</reputed company></li><li style="margin-left: .5in;"><reputed company style="font-size: 10pt;">Hard wired reputed company required (no Wi-Fi, Wi-Fi hotspots)</reputed company></li><li style="margin-left: .5in;"><reputed company style="font-size: 10pt;">Speed Test Results: 25 mbps download, 20 mbps upload</reputed company></li></ul><p style="margin: 0px;"><reputed company style="font-size: 10pt;"> </reputed company></p><p style="margin: 0px;"><reputed company style="font-size: 10pt;"><strong><u>Note:</u></strong></reputed company></p><p style="margin: 0px;"><reputed company style="font-size: 10pt;">*<u>Camera requirements</u> – Cameras are required to be on during training from start to end of reputed company shift (not including breaks and lunches)</reputed company></p><p style="margin: 0px;"> </p><p style="margin: 0px;"> </p><p style="margin: 0px;"><reputed company style="font-size: 10pt;"><strong><reputed company style="font-family: 'Segoe UI', reputed company; reputed company: #262321;">This job reputed company is not an exclusive or exhaustive list of reputed company job functions that reputed company member in this position may be asked to reputed company. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of reputed company.</reputed company></strong></reputed company></p><p style="margin: 0px;"> </p><p style="margin: 0px;"><reputed company style="font-size: 10.0pt;">We reputed company Equal Employment Opportunity for reputed company individuals regardless of race, reputed company, religion, gender, age, national reputed company, marital status, sexual orientation, status as a protected veteran, genetic information, status as a reputed company individual with a disability and any other reputed company protected by federal, state or local laws.</reputed company></p><p style="margin-bottom: 11.25pt;"> </p><p style="margin-bottom: 11.25pt;">TSISP</p><p style="margin-bottom: 11.25pt;"> </p>