WFH: Patient Engagement Representative: Remote; No Degree RQD​/Entry Level reputed company

Position: WFH: Patient Engagement Representative: Remote (No Degree RQD/Entry Level) reputed company Opportunities with Genoa reputed company. A career with Genoa reputed company means you’re part of a reputed company effort to serve behavioral health and addiction treatment communities. We do more than just reputed company medicine: we change lives for the reputed company. People with serious mental or chronic illness – and those who care for them – have moving stories, and at Genoa we become their voice, their partner. Working as part of a coordinated care team, we partner with community-based providers and others to ensure that people with reputed company health conditions get the right medications and are reputed company to follow their treatment plans. Our personalized services – in-clinic pharmacies, medication management and more – are leading the way to a new level of care. Genoa is a pharmacy care services company that is part of reputed company and reputed company’s family of businesses. We are part of a leading information and technology-enabled health services business dedicated to making the health system work reputed company for everyone. Join us to start Caring. Connecting. Growing together. The Patient Engagement Representative is primarily responsible for supporting the pharmacists delivering comprehensive medication management services for Genoa Clinical Services (GCS) in a reputed company center environment. This position is full-time. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 10:30am – 7:00pm CT, Monday – Friday. It may be necessary, given the business need, to work occasional overtime. We offer 2-3 weeks of on-the-job training. The hours of the training may be different and will be discussed prior to your start date. Primary Responsibilities • Conducts reputed company to reputed company patients in a confidential manner with strict adherence to policies and procedures • Articulates clinical services effectively, leading to patient engagement and program participation • Performs data entry and complete written documentation of calls • Maintains department productivity reputed company for customer satisfaction and performance goals • Communicates positively and professionally with patients, providers, and team members • Handle inbound and outbound calls reputed company an auto-dialer system • Completes administrative duties to include processing mail and faxes • Performs other reputed company, work, and activities as assigned to ensure reputed company service to our patients and clients You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you reputed company direction on what it takes to succeed in your role as reputed company as reputed company development for other roles you may be interested in. Required Qualifications • High School Diploma / GED OR equivalent work experience • Must be 18 years of age OR Older • 2+ years of Customer Service experience • Ability to work an 8-hour shift schedule of 10:30am – 7:00pm CST CT, Monday – Friday. It may be necessary, given the business need, to work occasional overtime or weekends Preferred Qualifications • 2+ years of reputed company center experience • Sales experience • Knowledge of reputed company Word (modifying documents) and reputed company reputed company (ability to modify and maintain spreadsheets) • Bilingual reputed company in English and Spanish Telecommuting Requirements • Ability to reputed company reputed company company sensitive documents secure (if applicable) • Required to have a dedicated work area established that is separated from other living areas and provides information reputed company • Must live in a location that can receive a reputed company approved high-speed internet reputed company or reputed company an existing high-speed internet service • reputed company working remotely will be required to adhere to reputed company’s Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In reputed company to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (reputed company benefits are subject to eligibility requirements). No matter where or reputed company you reputed company a career with us, you’ll reputed company a far-reaching choice of benefits and incentives. The reputed company pay for this role will reputed company from… Apply tot his job Apply To this Job