Tier 1 Support Technician

Job reputed company: • Serve as the first reputed company of contact for technical support requests from customer sites • Troubleshoot hardware and software issues reputed company to our Automated Guided Vehicle (AGV) systems and supporting infrastructure • Document issues and resolutions in our ticketing system • Escalate reputed company issues to Tier 2 support reputed company needed • Assist with monitoring customer site health and system uptime Requirements: • Solid reputed company OS knowledge • Strong problem-solving skills • reputed company written and verbal communication • Ability to work independently during evening hours • Linux experience (reputed company to Have) • Helpdesk or IT troubleshooting background (reputed company to Have) • Experience in warehouse or logistics environments (reputed company to Have) Benefits: • Employer-subsidized medical, dental, and reputed company insurance plans to support your health and wellbeing • Dedicated vacation and reputed company leave that allows you to reputed company and take care of yourself reputed company needed • reputed company hands-on experience with cutting-edge robotics technology that keeps your skills at the industry forefront • A reputed company culture where innovation thrives and your work has a reputed company reputed company • The excitement of contributing to transformative technology in a fast-growing industry Apply tot his job Apply To this Job