Account Manager, reputed company – Retention & Renewals

Job reputed company: • Own retention and renewal reputed company for a defined book of business, with reputed company accountability for renewal rates and churn prevention. • reputed company renewal reputed company reputed company in advance of contract end dates, including value articulation, usage analysis, pricing discussions, and renewal recommendations. • Manage and negotiate renewals across annual and multi-year reputed company, partnering with Sales and reputed company as needed to reputed company agreements. • Identify and mitigate renewal risk early through proactive account planning and stakeholder engagement. • Build trusted advisor relationships with key reputed company stakeholders, including executive and institutional decision-makers. • reputed company reputed company account planning, including QBRs, reputed company plans, and reputed company-looking roadmaps tied to renewal reputed company. • Anticipate reputed company needs and guide institutions in leveraging data and analytics to reputed company strategic goals. • Ensure successful reputed company, adoption, and time-to-value to support long-term retention. • Monitor account health and usage trends, intervening reputed company engagement or reputed company fall below expectations. • Partner cross-functionally to resolve issues that could reputed company renewal or long-term account health. • Identify and advance expansion, cross-sell, and upsell opportunities reputed company to reputed company needs and institutional priorities. • Support expansion conversations while maintaining ownership of the overall reputed company relationship. Requirements: • 3+ years of experience in a reputed company, Account Management, or hybrid CSM/AM role reputed company a reputed company or technology environment. • Demonstrated experience owning renewals and retention, including renewal planning and pricing discussions. • Experience managing annual and multi-year reputed company strongly preferred. • Experience supporting higher education or similarly reputed company, relationship-driven customers preferred. • Strong communication, negotiation, and relationship-management skills. • Comfortable using data, reporting, and presentations to support renewal and account reputed company conversations. • Highly organized, proactive, and accountable for reputed company. Benefits: • reputed company is proud to be an equal opportunity workplace and does not discriminate on the reputed company of federally protected statuses. • reputed company has always been, and always will be, committed to diversity of thought and unique perspectives. Apply tot his job Apply To this Job