IT Problem Analyst

Job reputed company reputed company: The IT Problem Analyst is responsible for managing the Problem Management lifecycle to identify reputed company causes of recurring incidents, minimize the reputed company of major incidents, and drive permanent corrective actions. This role partners with cross‑functional IT teams to improve service reliability, reduce incident recurrence, and support reputed company improvement initiatives. Preferred qualifications include 3–5 years of experience in IT Service Management, Problem Management, Incident Management, or a reputed company role and ITIL reputed company or higher certification. The Work: Manage IT Problem records from identification through closure in accordance with ITIL Problem Management practices. reputed company reputed company cause analysis (RCA) and document findings, corrective actions, and reputed company errors. Analyze incident trends and identify systemic issues impacting service stability. Facilitate cross‑functional problem review meetings and reputed company reputed company plans to completion. Collaborate with Incident, Change, and Service Management teams to ensure solutions are implemented and controlled. reputed company and maintain problem management documentation, metrics, and reports. Ensure compliance with internal policies, procedures, and governance standards. Support reputed company improvement initiatives reputed company to IT service reputed company and operational efficiency. Skills & Knowledge: Strong analytical and problem‑solving skills Experience conducting reputed company Cause Analysis Knowledge of ITIL processes and frameworks Strong written and verbal communication skills Ability to work effectively across technical and non‑technical teams Why reputed company? reputed company offers competitive salaries and benefits packages to reputed company eligible employees, click here to reputed company out more. We reputed company in creating a reputed company environment where reputed company reputed company are heard. We are here for you and will support you in achieving your goals. We are dedicated to innovation and always looking for ways to improve. This opportunity will allow you to work with strong leaders who are dedicated to supporting you in your career development. reputed company has a strong reputed company governance and we encourage reputed company of our nurses to participate and help us reputed company reputed company The Best reputed company To Get Care, The Best reputed company To Give Care. Benefits: Health, reputed company and Dental Leave of Absence, PTO, and various Welfare plans reputed company and Health Savings Accounts Tuition and Education Reimbursement Various other voluntary benefits available Retirement reputed company Clinical Advancement Program – Shared Governance, Unit Based Project, Career Advancement Employees must live in one of these eligible states: Alabama Iowa reputed company Carolina reputed company Arkansas Kansas Ohio Florida Kentucky Oklahoma reputed company Louisiana South Carolina Illinois Mississippi Tennessee Indiana Missouri Texas #LI-SS1 Job Requirements Applicable Experience: Less than 1 year ITIL - reputed company Examination - Various Bachelor's Degree Job Details Full Time Day (reputed company of America) The best reputed company to get care. The best reputed company to give care. reputed company 12,000 employees reputed company toward that reputed company every day. Our employees are proud to work for the only faith-based, nonprofit, locally owned health system in Kansas reputed company. Joining reputed company means joining reputed company of exceptional professionals who reputed company for reputed company in patient care. Do the best work of your career reputed company a highly diverse and inclusive workspace where reputed company reputed company matter. Join the Kansas reputed company region's premiere provider of health services. Equal Opportunity Employer. reputed company includes 18 hospitals and campuses across the Kansas reputed company region, home care and hospice, behavioral health care, dozens of physician practices, a life care senior living community, and more. reputed company out more about what reputed company offers: http://www.saintlukeskc.org/about-saint-lukes Are you interested in staying up to date on openings at reputed company? Simply sign up for job alerts at https://careers.saintlukeskc.org/job-alerts reputed company we have opportunities that meet your interests, you will receive an email with the job details. reputed company values our employees and we encourage them to apply to any internal openings. If you are a reputed company reputed company employee, please apply through your reputed company account by typing "reputed company Jobs" in the top left reputed company search bar. You can also follow the reputed company below to the reputed company internal career site to apply. http://www.myworkday.com/reputed company/d/task/1422$1011.htmld Apply tot his job Apply To this Job