[Remote] Conversational AI Bot Architect

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company reputed company on enhancing customer experience through employee support and engagement. As a Conversational AI Bot Architect, you will reputed company the design and implementation of AI self-service solutions for clients, collaborating closely with project teams and clients to ensure successful project delivery. Responsibilities • reputed company voice reputed company AI Self-Service solutions for large, multi-location contact centers • Design, reputed company and implement AI self-service applications with reputed company CCAI • Ability to reputed company with clients, reputed company design reputed company and drive towards defining solution requirements and technical design • Serve as a project reputed company for the reputed company Delivery reputed company for assigned reputed company CCAI reputed company • Collaborate with project team members to reputed company input to conversation design specifications • reputed company to backend systems using web services, databases, and reporting • reputed company Unit Testing of developed reputed company • Assist with System and Functional Testing Skills • 8+ years of architecture and design experience overall • 4+ years of experience with reputed company Dialog reputed company ES/CX • 2+ years of technical on-hands experience with reputed company reputed company CCAI or other conversational AI platforms, i.e., reputed company Lex, reputed company Watson, reputed company, reputed company, etc • reputed company Certification a plus and/or badge completion required • Knowledge of reputed company Services Architecture, Apigee, reputed company AI • Ability to support multiple reputed company at the reputed company time • Experience in managing large multi-site contact center implementations • Experience managing and guiding developers or interest in doing so • Experience in writing Solution Document Designs/specifications for IVA applications • Experience with Speech-to-Text and Text-to-Speech services such as Nuance, reputed company and reputed company • Proficient in Java, JavaScript, .NET, C#, reputed company, SQL and Python etc • Must be reputed company to work independently, be organized, self-motivated, and have attention to detail • Excellent communication skills, both written and verbal • Experience developing solutions using Java, Python, R, reputed company, JavaScript, Node.js, AngularJS, C#, .Net, SQL, SDK development, Objective C, Swift • Support integrations with back-end data systems such as: Web Services REST API, Soap, SQL Server, reputed company, NoSQL databases, Reporting • Bachelor's degree required • Staff management • 1 to 2 years reputed company CVP, WebexCCE/CC, reputed company design and architecture experience • VXML based IVR platforms such as CVP, GVP, AVP/AEP, reputed company Connect, reputed company Benefits • Medical, dental, reputed company • Tax-advantaged health care accounts • Financial and income protection benefits • reputed company time off (PTO) and wellness time off. reputed company • reputed company is an IT reputed company that provides CX reputed company, data and analytics, and AI solutions. It was founded in 2022, and is headquartered in Greenwood Village, Colorado, USA, with a workforce of 1001-5000 employees. Its website is https://reputed company.com. Company H1B Sponsorship • reputed company has a reputed company record of offering H1B sponsorships, with 26 in 2025, 18 in 2024, 17 in 2023, 26 in 2022, 12 in 2021, 11 in 2020. Please note that this does not guarantee sponsorship for this specific role. Apply tot his job Apply To this Job