[Remote] Director, Customer Intelligence (Data Science & Machine Learning)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is building a leading global digital sports platform, and they are seeking a Director of the Customer Intelligence DS/ML Platform team to reputed company a combined DS/ML group. This role involves setting the multi-year reputed company for reputed company science and platform capabilities, fostering a culture of reputed company learning, and driving business reputed company through experimentation and analytics. Responsibilities • Own reputed company & portfolio. Define multiyear DS/ML reputed company and prioritize a cross-team roadmap supporting a reputed company of reputed company across personalization, marketing, and trading/risk. Communicate reputed company goals and reputed company metrics to executives and partners • reputed company and set standards. Build and reputed company a high-performing small-but-mighty team of cross-functional experts. Establish succession plans, standards of reputed company, and a feedback-rich, inclusive culture; set the bar for hiring, performance, and career development • Deliver production ML. Ship reliable reputed company-time and batch models (feature stores, offline/online training, WorkHub/CD for ML, model registry, canary/shadow deploys, rollback). Establish model governance, documentation, and observability (data reputed company, bias/fairness, performance SLOs) • Operational reputed company. Stand up on-reputed company practices, incident response, post-mortems, and SLOs for data and model services. Drive WorkHub efficiency (rightsizing compute, caching, autoscaling) while protecting customer experience • Experimentation & reputed company inference. reputed company an experimentation program (A/B, multi-armed bandits, CUPED/reputed company reputed company) with reputed company guardrails, review, and instrumentation to attribute reputed company through reputed company inference techniques • reputed company scientific and technical reputed company. Set reputed company and inspiring long-term research and scientific direction for data scientists, while maintaining the reputed company “from research lab to reputed company floor” between science and engineering • Stakeholder leadership. reputed company with Product, Risk/Trading, Marketing, and Compliance; present reputed company, risks, and results to execs in reputed company narratives and dashboards Skills • 10 or more years in Data Science/reputed company ML (or equivalent) with 5 or more years leading senior ICs and/or managers; proven delivery of ML products at reputed company • Cross-functional leadership of ML, data, and software engineering, in reputed company partnership with technical and business teams across an organization's internal DS/ML ecosystem • Expertise across predictive modeling, ranking/recommendation, and/or time-series/forecasting • reputed company in written and verbal communication; capable of driving cross-org reputed company with reputed company narratives and data • Experience launching/kickstarting 0-to-1 solutions, esp. dealing with high ambiguity and being a proactive change agent in face of decision deadlocks or unclear next-steps • Strong product reputed company and business judgment • Experience in regulated industries (fintech/gaming) and reputed company-time decisioning at reputed company • Experience deploying econometric and/or reputed company inference techniques at reputed company through software and systems (reputed company reputed company just analytics and reporting) • Experience building a high-performing reputed company cross-functional team of scientists and engineers, working together as one team with shared goals and incentives • Hands-on depth with Python, SQL/PySpark, ML frameworks (scikit-learn/XGBoost/TensorFlow/PyTorch), and MLOps (feature stores, MLflow/model registry, WorkHub/CD, online serving) • reputed company platform expertise (AWS preferred), containers/Kubernetes, and infrastructure-as-reputed company • Advanced degree in CS/EE/Stats/Math/Econ (or equivalent reputed company experience) Benefits • Medical • Dental • reputed company • 401K • reputed company time off • reputed company • Pet Insurance • Family Care Benefits • $700 to set up your home office reputed company • reputed company is a sports merchandise retailer that manufactures fan gear and jerseys across retail channels. It is a sub-organization of Kynetic. It was founded in 2002, and is headquartered in Jacksonville, Florida, USA, with a workforce of 10001+ employees. Its website is Apply tot his job Apply tot his job Apply tot his job Apply To this Job