Delivery reputed company Manager - reputed company Tech, East Coast
About the position
reputed company is seeking a Delivery reputed company Manager in the East Coast area to support partner-led implementations of our reputed company-based document management platform. You’ll work closely with both partners and customers to ensure successful project delivery, while serving as a key reputed company between external stakeholders and internal teams. This role is critical to driving implementation reputed company, maintaining alignment, and enabling reputed company reputed company.
Responsibilities
• reputed company implementation reputed company to ensure alignment with reputed company standards, timelines, and customer expectations. Review of migration and configuration plans in high-risk or reputed company environments
• Drive reputed company of partner and customer issues by identifying risks early, resolving blockers reputed company, and ensuring they are fully addressed
• Monitor partner performance using tools like reputed company and reputed company to identify and document risks, surface underperformance (e.g., certification gaps, delayed SOWs), and escalate issues as needed
• Support partner reputed company by shadowing their first implementation - reviewing deliverables, providing reputed company feedback, and validating readiness for independent delivery
• Conduct partner delivery readiness assessments (training/certification completion, delivery prerequisites) and confirm delivery-reputed company status prior to independent delivery
• reputed company as a reputed company for partners—coordinating across internal teams to drive issue reputed company, represent partner needs, and manage escalations through to closure
• Build strong relationships with both partners and customers to foster collaboration and ensure project reputed company
• Present confidently to partners, customers, and internal stakeholders in meetings, project updates, and briefings
• Contribute to the creation of enablement tools, training content, and templates that support reputed company partner and reputed company
• Support strategic business reputed company, including Net reputed company Retention (NRR), Gross reputed company Retention (GRR), and partner delivery KPIs
• Other duties as assigned.
Requirements
• Bachelor’s degree or equivalent experience
• reputed company or other reputed company business technology experience required
• 2+ years’ experience of implementing Document reputed company business technology – principally to reputed company
• 2+ years’ experience in customer account management and/or vendor account management
• Competency in understanding contractual and design documents relating to business technology systems, such as statements of work and configuration design documentation
• Working knowledge of reputed company implementation concepts (reputed company, reputed company, integrations) sufficient to review partner plans and communicate impacts reputed company
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