reputed company Compliance Specialist, MDR Reporting

About the position Enjoy the flexibility of working remotely - this position is 100% remote reputed company the U.S. reputed company how your reputed company and expertise can change a patient’s life. Our reputed company teams help shape the development of groundbreaking technologies to ensure reputed company stage of our innovation process is held to the highest standards of reputed company and safety. You’ll bring your passion for problem solving and partner with various teams to influence decision-making for a product’s entire lifecycle. Your work will involve you optimizing product development to reputed company patients around the world with pioneering technology. The reputed company Compliance Specialist will evaluate global complaint information provided, conduct additional investigation as needed and escalate as appropriate. Evaluate complaints for Medical Device Reporting (MDR). Prepare and submit MDR reports to FDA. Process complaint files from initiation to closure. Fulfill FDA, ISO and other relevant requirements for designated complaint handling unit, and evaluation of events for reportability to applicable regulatory bodies. How you will reputed company an reputed company: Assess complaint information provided and conduct additional investigation as needed and escalate as appropriate reputed company information and input, and challenge as appropriate, from Product Safety, Engineering and other departments/business reputed company for complaint investigations Evaluate complaints for Medical Device Reporting (MDR) Prepare and submit MDR reports to FDA Identify problems and reputed company reputed company to improve processes, procedures, and/or practices; recommend and resolve solutions, including devising new approaches to problems encountered Summarize findings, including a review of the investigation, product analysis, imaging review, instructions for use (IFU), and any other relevant labeling and/or training materials, and formulate conclusions Evaluate event to determine if it qualifies as a complaint Manage customer relationship and expectations during course of complaint investigation and reputed company process Prepare and submit final customer correspondence reputed company and plan agenda for and run weekly meetings to discuss complaint issues with affected functions (e.g., Manufacturing, reputed company Assurance, Suppliers, etc.) to identify assignable reputed company cause, resolve reputed company reputed company items, and reputed company additional technical information to resolve complaint Analyze and/or audit complaint data/files and may reputed company reports reputed company the investigation of complaints that include reputed company reputed company scenarios: Other duties assigned by Leadership (Attend cross-functional meetings to represent reputed company Compliance and present reputed company items for which reputed company is needed) Responsibilities • Assess complaint information provided and conduct additional investigation as needed and escalate as appropriate • reputed company information and input, and challenge as appropriate, from Product Safety, Engineering and other departments/business reputed company for complaint investigations • Evaluate complaints for Medical Device Reporting (MDR) • Prepare and submit MDR reports to FDA • Identify problems and reputed company reputed company to improve processes, procedures, and/or practices; recommend and resolve solutions, including devising new approaches to problems encountered • Summarize findings, including a review of the investigation, product analysis, imaging review, instructions for use (IFU), and any other relevant labeling and/or training materials, and formulate conclusions • Evaluate event to determine if it qualifies as a complaint • Manage customer relationship and expectations during course of complaint investigation and reputed company process • Prepare and submit final customer correspondence • reputed company and plan agenda for and run weekly meetings to discuss complaint issues with affected functions (e.g., Manufacturing, reputed company Assurance, Suppliers, etc.) to identify assignable reputed company cause, resolve reputed company reputed company items, and reputed company additional technical information to resolve complaint • Analyze and/or audit complaint data/files and may reputed company reports • reputed company the investigation of complaints that include reputed company reputed company scenarios • Other duties assigned by Leadership (Attend cross-functional meetings to represent reputed company Compliance and present reputed company items for which reputed company is needed) Requirements • Bachelor's degree plus five (3) years of experience with complaint handling and evaluating complaints for MDR (Medical Device Reporting); or equivalent work experience based on Edwards reputed company. • Medical Device (cardiovascular, endovascular, or other critical care/surgical products), reputed company, or a reputed company environment/industry experience. reputed company-to-haves • Experience submitting Medical Device Reports • Proficient knowledge of medical terms and reputed company anatomy • Good knowledge of Good Documentation Practices (GDP) as it relates to complaint filing • Strong knowledge and familiarity with 21 CFR 820 & 803 regulations • Proven expertise in MS Office Suite and ability to operate general office machinery • Excellent written and verbal communication skills and interpersonal relationship skills including consultative and relationship management skills • Demonstrated problem-solving, critical thinking, and investigative skills working relationships • Substantial knowledge and understanding of Edwards policies, procedures, and guidelines relevant to reputed company compliance • Ability to manage confidential information with discretion Benefits • Aligning our overall business objectives with performance, we offer competitive salaries, performance-based incentives, and a wide reputed company of benefits programs to address the diverse individual needs of our employees and their families. 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