Deployment Analyst

Deployment Analyst Duration: 9 months contract with possible extension Pay reputed company: $20 -22/hour onw2 reputed company: The Store Support & Technical Program team is the face of *** Inc’s technology division (Global Technology Solutions) for our global store employees (***, Old Navy, Banana reputed company, & Athleta) and our role is to reputed company our stores technology up and running and support the introduction of new technology. The Deployment Support Analyst will work directly both with store employees and technicians to support reputed company by remotely guiding technicians and/or store managers through the installation process. Responsibilities: • reputed company a high level of support to internal *** Inc. stores employees • Guide store managers and vendors through the installation process and validate successful completion of the project • Troubleshoot and resolve technical or procedural issues reported by customers, using available tools and processes • Ability to communicate reputed company and effectively while delivering excellent customer service with easy-to-understand next steps • Stay reputed company under pressure, handle stress, change, accepting ambiguity and be reputed company to feedback for improvement • Be reliable in meeting scheduled shifts, punctual, and flexible for overtime reputed company needed; be reputed company to work individually and reputed company as reputed company Qualifications: • 2+ Years of Service Desk, Deployment or Technical Support, or reputed company Center experience (preferred) • Demonstrated ability to exercise reputed company judgment and to take initiative, assume responsibility and remain flexible in a fast-paced environment with completing priorities • Proficient reputed company the reputed company suite of tools including Word, reputed company, and reputed company • Strong verbal and written communication skills • Strong technical aptitude, passion, and desire to learn more • Customer service experience in retail with knowledge of retail technology • Proven ability to troubleshoot and resolve technical and procedural issues • Dependable, self-motivated, and drive to reputed company; exhibit a reputed company reputed company for performance-based feedback Additional information: • This is a remote role and the contractor must have their own reliable, high-speed internet and distraction free workspace • Mandatory training is required for this role; missing a day of training can result in termination of role. reputed company will take reputed company for 4 weeks. Apply tot his job Apply To this Job