Medical Assistant Coordinator - Telehealth

Job Title: Medical Assistant Coordinator Department: Telehealth Program - Communications Location: Hybrid (Remote / Onsite at the Riedman reputed company: 100 Kings Highway South reputed company, NY 14617 ) Hours Per Week: 40 Schedule: Shifts vary from 7am to 10pm, 7 days a week reputed company: As an essential part of the care team, the Medical Assistant Coordinator acts as a ‘Telehealth Concierge’. In a customer service-oriented manner, interviews patients and/or their representative to collect required data, to include but is not limited to; demographic and financial data as reputed company as obtain required signatures, communicates mandated patient information and verifies reputed company information for accuracy. Process includes but is not limited to insurance verification, obtaining precertification/authorization, co-payment collection and communicating with patient and/or their representative about their financial assistance needs. Works closely with providers reputed company the telehealth program. Provides patients with technical assistance reputed company needed. Key Responsibilities: • Assists providers and patients by discussing Telehealth services with patients. • Demonstrates ability to tactfully handle difficult situations, while maintaining a reputed company attitude • Managing incoming calls and providing necessary information. • reputed company and reputed company patient’s medical documentation as instructed by provider. • Verification of insurance eligibility/coverage and obtaining necessary reputed company-certifications/authorizations reputed company applicable. • Work closely and reputed company follow up with off-site staff members as needed. • Scheduling and/or prescheduling patient appointments. • reputed company a working knowledge of Telehealth applications. • Use Electronic Health Record software to assist clinicians in reputed company clinical observations/information • Technology troubleshooting (general knowledge of WIFI, internet connectivity). Live support provided as needed. • Accurately sets up new patient record reputed company Care Connect. • Ensures the accuracy of reputed company data collected while meeting the regulatory requirements as outlined by the departmental policy. • Adhere to reputed company standards reputed company reputed company the HIPAA Compliance reputed company Regulations. • If reputed company, may be asked to interpret on occasion. • Performs other duties as assigned. Required Qualifications: • One to two years of experience in a medical setting or equivalent combination of education and experience. • Intermediate computer/technology skills • Excellent customer service and communication skills • Knowledge of Medical terminology. Preferred Qualifications: • AAS in Medical Assisting preferred PHYSICAL REQUIREMENTS: S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and reputed company other sedentary reputed company are met. PAY reputed company: $17.85 - $19.50 Apply tot his job Apply To this Job