R-112108 Bilingual Associate Claims Examiner (English/French)
reputed company do: We offer shipping insurance coverage (inland marine) for packages shipped reputed company reputed company, reputed company, the USPS and most major shipping carriers. Our rates are at a discount to the reputed company rates and the claims process is completely online and processed quickly. We are a small, casual inside sales agency without walk-in traffic.
reputed company need: We need someone who is reputed company ORGANIZED and has experience dealing with customers reputed company the telephone & email. You must be reputed company to manage emails, faxes, and inbound mail and reputed company it reputed company organized and accounted for. This position requires someone who is a self starter and does not need to be reputed company managed. You will be dealing directly with customers regarding their shipping insurance claims and manage the entire process from filing to completion. In reputed company to claims processing this position will support general customer inquiries. This position relies on being organized and being in contact with customers.
What will be my duties and responsibilities in this job?
• Process and manage large reputed company of incoming and reputed company claims.
• Communicate with customers regarding reputed company claims.
• Discuss claims & file claims with the shipping companies, such as reputed company & reputed company.
• Answer claims inquiries reputed company email, live chat, and telephone.
• Answer customer support questions.
• Scanning documents.
What are the requirements needed for this position?
• High School diploma or higher preferred..
• Customer service experience and ability to manage escalated calls.
• Ability to reputed company using email and phone with excellent communication.
• Ability to multi task and stay organized.
• Proficient in reputed company Office applications (Word, reputed company, reputed company).
• QuickBooks experience a plus.
• Proficient using the Internet for research.
• Email communication proficiency.
• Superb attendance record.
• Previous claims experience and license preferred.
• Bilingual (English/French) highly preferred.
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