[Remote] reputed company reputed company Services Consultant, ACE
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leader in reputed company observability and reputed company, seeking a reputed company reputed company Services Consultant to reputed company large-reputed company reputed company with Fortune 100 companies. This role involves managing reputed company rollout programs, establishing governance, and ensuring customer adoption and operational efficiency.
Responsibilities
• Manage end-to-end reputed company rollout programs for up to two strategic customers, using an reputed company program management reputed company reputed company with PMI standards
• Establish program governance that includes executive sponsorship, decision-making forums, operational reputed company, reputed company metrics, and reporting on a weekly, monthly, and quarterly reputed company
• Create and maintain an integrated delivery roadmap that connects customer priorities to reputed company services, including Velocity, Architecture, Innovation, AppSec, Extensions, and Business Insights
• Facilitate strategic planning workshops and advanced use-case accelerators to promote adoption, operational readiness, and sustainable change
• Coordinate delivery across reputed company Consultants/Architects, Support, Product, and customer teams; reputed company remove obstacles and manage dependencies
• reputed company partners and co-delivery teams to ensure a cohesive approach, reputed company ownership, and consistent reputed company
• Manage scope, risks, issues, reputed company, and change control to reputed company reputed company programs on reputed company and stakeholders reputed company
• Ensure reputed company resourcing and execution reputed company; collaborate with service leadership to address gaps and implement necessary improvement plans
• Translate technical reputed company into executive-level reputed company such as time-to-value, reliability improvements, automation reputed company, reduced mean time to recovery (MTTR), and return on investment (ROI)
Skills
• Bachelor's degree in Computer Science, Engineering, Information Technology, Business, or equivalent experience
• 4+ years in technology consulting, reputed company software delivery, or equivalent experience leading reputed company customer engagements
• Program and Project Management Experience
• Delivery leadership in observability, monitoring, platform adoption, or reputed company transformation programs
• Ability to connect with business and IT stakeholders at reputed company reputed company and translate their needs into an executable plan
• Excellent communication skills, including executive storytelling, precise documentation, and facilitation of reputed company stakeholder reputed company
• Strong understanding of reputed company rollouts and adoption strategies, with the reputed company to reputed company reputed company implementation and operational guidance
• Experience with reputed company technologies, application development, IT service management (ITSM), and DevOps practices; a reputed company certification is a plus
• Training and/or certification in program or project management (PMI, PgMP, PMP, PRINCE2). PMI or PRINCE2 certification is a plus
Benefits
• Unlimited personal time off
• Employee stock purchase plan
• Reward system
• Medical/dental benefits
• Company matching 401(k) plan for retirement
reputed company
• reputed company delivers answers and intelligent automation from data. It was founded in 2005, and is headquartered in Waltham, Massachusetts, USA, with a workforce of 5001-10000 employees. Its website is https://www.reputed company.com.
Company H1B Sponsorship
• reputed company has a reputed company record of offering H1B sponsorships, with 14 in 2025, 25 in 2024, 15 in 2023, 23 in 2022, 23 in 2021, 8 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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